Surbiton Train Station

Address

Surbiton station
Victoria Road
Surbiton
KT6 4PE

Station staff availability

Station staff availability
Mon - Fri	24 Hours
Sat	24 Hours
Sun	24 Hours

For full accessibility information at Surbiton, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:30-20:30
Sat:	06:30-20:00
Sun:	07:30-20:00

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Accessible Toilets	Yes	All platforms.
Step Free Access	No	Step-free category B1 station - This station has step-free access from the main entrance to all platforms via lifts.
Accessible Booking Office Counter	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Assisted Travel	Yes	Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Helpline Contact	Yes	0800 5282100
Helpline Opening Hours	Yes	Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes	A café on both platforms
Toilets	Yes	The toilets are located on all the platforms. The National key toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
Waiting Room	Yes
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Telephones	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		In the booking hall

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes
Travelcard		Zone 6

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services

Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Ticket Gate	Yes
Customer Services		Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points	Yes	Help points are available on all platforms
Lost Property Contact Available	No
Customer Services: Please contact our Customer Service Centre on 0345 6000 650

Car parking

Car parking	Yes
Name: Surbiton Car Park (Upside & Downside) Operator: Spaces: 446 Car Parking Contact Available: No Accessible Car Park Equipment: No Accessible Spaces: 6 Accessible Spaces Note: Parking is chargeable for all vehicles except registered Blue Badge holders.	Daily Charge: £14.00 Weekly Charge: £55.80 Monthly Charge: £195.30
Name: Surbiton Premium Car Park Operator: Spaces: 0 Car Parking Contact Available: No Accessible Car Park Equipment: No	Daily Charge: £15.50

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 330 Type: Compounds Location: Note: Secure area
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 330
Type: Compounds
Location:
Note:

Secure area

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Station forecourt off Victoria road
Taxi Rank	Yes	Taxi Rank on the Victoria Road forecourt
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Tube, Overground and Tram links	No

General information

Station Operator	SW
Station Code	SUR
Staffing Level	Full Time

Live departures & arrivals for Surbiton

Departures

Arrivals

Live departures for Surbiton
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
14:57	London Waterloo Platform 1	1	On time	n/a
14:58	Guildford via Cobham Platform 4	4	15:02 4 mins late	n/a
15:00	Basingstoke Platform 3	3	On time	n/a
15:02	London Waterloo Platform 1	1	On time	n/a
15:06	Hampton Court Platform 4	4	15:08 2 mins late	n/a
15:08	London Waterloo Platform 1	1	On time	n/a
15:11	Alton Platform 3	3	On time	n/a
15:11	London Waterloo Platform 1	1	On time	n/a
15:14	Woking Platform 4	4	On time	n/a
15:16	London Waterloo Platform 1	1	On time	n/a

Live arrivals at Surbiton
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
14:56	Woking Platform 1	1	On time	n/a
14:57	London Waterloo Platform 4	4	15:01 4 mins late	n/a
14:59	London Waterloo Platform 3	3	On time	n/a
15:01	Hampton Court Platform 1	1	On time	n/a
15:05	London Waterloo Platform 4	4	15:07 2 mins late	n/a
15:07	Alton Platform 1	1	On time	n/a
15:10	London Waterloo Platform 3	3	On time	n/a
15:10	Guildford Platform 1	1	On time	n/a
15:14	London Waterloo Platform 4	4	On time	n/a
15:16	Basingstoke Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.