Stone (Staffs) Train Station

Address

Stone station
Station Road
Stone
ST15 8ER

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Station staff availability

Staff Help Available Note:

This station is unstaffed. Your assistance will be provided by our on-train Conductor team.

Ticket office availability

Unstaffed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Step Free Access	No	This station has been classified as a step-free access category B3 station. This means that there is some step-free access, this may be in one direction only - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 Please note: Platform 1 is the only step free platform at Stone (Staffs) station, which is used for trains towards Crewe and arrivals from Stafford. There is no step free access for trains towards Stafford. The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Ticket Machines	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Accessible taxis are not available

Staff help
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 0248998
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	Yes	Public telephones are not accessible
Staff Help Available	No

Station facilities

CCTV	Yes
Atm Machine	No
Baby Change	No
Seated Area	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Toilets Note: N/A
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Tickets are available from the Ticket Vending Machine

Smartcards
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.nationalrail.co.uk/
Customer Services		Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
Customer Help Points	Yes	On both platforms.
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 14 Type: Stands Location:
Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes	Rail replacement vehicles will operate from Granville Square, outside Wetherspoons for services to Stafford. Services to Stoke-on-Trent will operate from Crown Street, adjacent to the public car park. Please check your destination before boarding. Please click here for a directional video to the rail replacement bus stops. Please click below for walking directions from the station to the rail replacement bus stop. To Stafford To Stoke
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	WM
Station Code	SNE
Staffing Level	unstaffed

Live departures & arrivals for Stone (Staffs)

Departures

Arrivals

Live departures for Stone
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
16:05	Stafford Platform 2	2	16:07 2 mins late	n/a
16:52	Crewe via Stoke-on-Trent Platform 1	1	On time	n/a
17:05	Stafford Platform 2	2	On time	n/a
17:52	Crewe via Stoke-on-Trent Platform 1	1	On time	n/a

Live arrivals at Stone
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
16:05	Crewe Platform 2	2	16:07 2 mins late	n/a
16:51	Stafford Platform 1	1	On time	n/a
17:05	Crewe Platform 2	2	On time	n/a
17:51	Stafford Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.