Stevenage Train Station

Address

Stevenage station
Lytton Way
Stevenage
SG1 1XT

Station staff availability

Station staff availability
Mon - Sun	24 Hours

For full accessibility information at Stevenage, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon:	06:15-20:30
Tue:	06:15-20:30
Wed:	06:15-20:30
Thu:	06:15-20:30
Fri:	06:15-21:45
Sat:	06:30-21:30
Sun:	08:00-20:15

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Step Free Access	No	This is a Category B1 station: Step free access to all platforms via main entrance (Lytton Way). Steep ramp access from Leisure Park entrance via long, steep council ramp. The Assistance Meeting Point is by the ticket office.
Impaired Mobility Set Down	Yes	Station staff assistance to ground level, subject to staff availability. Cannot be guaranteed
Accessible Booking Office Counter	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Sun: 24 Hours
Assisted Travel	Yes	Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Great Northern.
Helpline Contact	Yes	For help with planning your journey, or to book assistance, please contact our assisted travel helpline on: Phone - 0800 058 2844 Textphone - 0800 138 1018
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes	ATM located in station entrance
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Shops	Yes
Station Buffet	Yes
Toilets	Yes	Located within the booking hall.
CCTV	Yes
Baby Change	No
Telephones	No
Waiting Room	No	Heated waiting areas are available on all platforms.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Comments		Oyster cannot be used at this station.
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services


Ticket Gate	Yes
Lost Property Contact Available	No
Customer Help Points	No
Customer Help Points Note: The Assistance Meeting Point is by the ticket office.

Car parking

Car parking	Yes
Name: Station Car Park Operator: APCOA Parking UK Spaces: 17 Car Parking Contact Available: No Phone number: Accessible Car Park Equipment: No Accessible Spaces: 2 Accessible Spaces Note: Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
Name: Railway South Car Park Operator: Stevenage Borough Council Spaces: 0 Car Parking Contact Available: No Phone number: Accessible Car Park Equipment: No

Yes

Name: Station Car Park
Operator: APCOA Parking UK
Spaces: 17
Car Parking Contact Available: No
Phone number:
Accessible Car Park Equipment: No
Accessible Spaces: 2
Accessible Spaces Note:

Free parking is offered to all Blue Badge holders.

Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks.

If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

Name: Railway South Car Park
Operator: Stevenage Borough Council
Spaces: 0
Car Parking Contact Available: No
Phone number:
Accessible Car Park Equipment: No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 266 Type: Stands Location: Located in both the short and long term car parks. Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 266
Type: Stands
Location:

Located in both the short and long term car parks.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Please click the link for details regarding the rail replacement bus location for Great Northern, Thameslink, Lumo, Hull Trains and London North Eastern Railway services:
Taxi Rank	Yes	Located outside the main entrance.
Bus Service	Yes	Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

General information

Station Operator	GN
Station Code	SVG
Staffing Level	Full Time

Live departures & arrivals for Stevenage

Departures

Arrivals

Live departures for Stevenage
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
04:17	London Kings Cross		Cancelled	n/a
This train has been cancelled because of a shortage of train crew
04:24	London Kings Cross Platform 2	2	On time
04:24	Hertford North			n/a
05:00	Moorgate via Hertford North Platform 1	1	On time	n/a

Live arrivals at Stevenage
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
03:38	Hertford North			n/a
04:16	Peterborough		Cancelled	n/a
This train has been cancelled because of a shortage of train crew
04:24	Hitchin Platform 2	2	On time

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Stevenage

No timetables.

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