St Helier (London) Train Station

All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

This is a Category C station: This station does not have step-free access.

Assistance Meeting Point is the station Help Point.

Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

This station is unstaffed and trains calling at this station do not have on board staff.

You can arrange assistance on by:

• Pressing the “emergency & assisted travel” button on a station Help Point
• Calling our freephone number: 0800 058 2844
• Texting us on 0800 138 1018

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Thameslink.

If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - customerservices@thameslinkrailway.com | Phone - 0800 058 2844 | Textphone - 0800 138 1018

Unheated waiting shelters are available on the platforms.

Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.

Sheltered: Yes
Spaces: 30
Type: Stands
Location:

Station entrance

Please click the link for details regarding the rail replacement bus location.

No

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.