St Albans City Train Station

Address

St Albans station
Station Way
St. Albans
AL1 5HE

Station staff availability

Station staff availability
Mon - Sun	24 Hours

For full accessibility information at St Albans City, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:45-22:00
Sat:	06:45-21:15
Sun:	07:30-21:45

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Accessible Toilets	Yes
Step Free Access	Yes	This is a Category A station: This station has step-free access to all platforms. Assistance Meeting Point is the Ticket Office
Impaired Mobility Set Down	Yes	At the front of the station and in the station car park.

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Sun: 24 Hours
Assisted Travel	Yes	Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Thameslink.
Helpline Contact	Yes	If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - customerservices@thameslinkrailway.com \| Phone - 0800 058 2844 \| Textphone - 0800 138 1018
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes	ATM located in station entrance
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Shops	Yes
Station Buffet	Yes
Toilets	Yes	Toilets, including accessible toilets are available on platform 1 and platform 4.
CCTV	Yes
Telephones	No
Waiting Room	No	There is a heated waiting area on each platform.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Help Points	Yes
Lost Property Contact Available	No

Car parking

Car parking	Yes
Name: Station Way Multi Storey Car Park Operator: APCOA Parking UK Spaces: 606 Car Parking Contact Available: No Phone number: 01895 262122 Website: https://www.apcoa.co.uk/thameslink/ Accessible Car Park Equipment: No Accessible Spaces: 4 Accessible Spaces Note: Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge. The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
Name: Ridgmont Road Car Park Operator: APCOA Parking UK Spaces: 152 Car Parking Contact Available: No Phone number: 01895 262122 Website: https://www.apcoa.co.uk/thameslink/ Accessible Car Park Equipment: No Accessible Spaces: 4 Accessible Spaces Note: Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge. The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
Name: Victoria Street Multi Storey Car Park Operator: APCOA Parking UK Spaces: 816 Car Parking Contact Available: No Phone number: 01895 262122 Website: https://www.apcoa.co.uk/thameslink/ Accessible Car Park Equipment: No Accessible Spaces: 13 Accessible Spaces Note: Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge. The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 1150 Type: Stands Location: Station Way & Ridgmont Road
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 1150
Type: Stands
Location:

Station Way & Ridgmont Road

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Please click the link for details regarding the rail replacement bus location.
Taxi Rank	Yes	Yes
Bus Service	Yes	Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Tube, Overground and Tram links	No

General information

Station Operator	TL
Station Code	SAC
Staffing Level	Full Time

Live departures & arrivals for St Albans City

Departures

Arrivals

Live departures for St Albans
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
16:31	Rainham (Kent) via London St Pancras Platform 1	1	16:32 1 min late	n/a
16:32	East Grinstead Platform 3	3	16:33 1 min late	n/a
16:37	Sutton (London) via Wimbledon Platform 1	1	On time	n/a
16:41	Bedford Platform 4	4	16:42 1 min late
16:43	Three Bridges Platform 3	3	16:44 1 min late	n/a
16:46	Luton Platform 2	2	On time	n/a
16:52	Sutton (London) Platform 1	1	On time	n/a
16:55	Bedford Platform 4	4	16:58 3 mins late	n/a
16:57	Brighton Platform 3	3	On time	n/a
17:01	Rainham (Kent) via London St Pancras Platform 1	1	On time	n/a

Live arrivals at St Albans
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
16:30	Luton Platform 1	1	16:31 1 min late	n/a
16:31	Bedford Platform 3	3	16:32 1 min late	n/a
16:37	Sutton (London) Platform 2	2	On time	n/a
16:41	Brighton Platform 4	4	On time
16:43	Bedford Platform 3	3	On time	n/a
16:44	Rainham (Kent) Platform 2	2	On time	n/a
16:52	Sutton (London) Platform 2	2	On time	n/a
16:54	Three Bridges Platform 4	4	16:57 3 mins late	n/a
16:57	Bedford Platform 3	3	On time	n/a
17:00	Luton Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.