South Bank Train Station

Address

South Bank station
Normanby Road
Middlesbrough
TS6 6AZ

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Station staff availability

For full accessibility information at South Bank, view our accessibility info below.

Ticket office availability

Unstaffed

0 Station updates

Station details

Platform 2 is closed - eastbound service (towards Saltburn) are unable to call
There is an unsafe footbridge at South Bank which means that trains are currently unable to call at platform 2 at this station. Trains running from Middlesbrough towards Saltburn will not call at South Bank.
To assist customers to complete their journey, a shuttle bus has been provided between Middlesbrough, South Bank and Redcar Central, in this direction only.
Customers at South Bank travelling towards Saltburn should board the shuttle bus and then connect at Redcar Central for Northern services towards Saltburn, or catch a train service to Middlesbrough, and then board a return train service for stations to Saltburn. Trains in the opposite direction from Redcar Central towards Middlesbrough are able to run normally.

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Step Free Access	No	Category B Station Station is unstaffed Access for disabled passengers to platform 1 (Middlesbrough) from Normanby Road is accessible. However access to the platform 2 (Saltburn) is via a footbridge so is not suitable for wheelchair users. To find our more about travelling around this station, please see the 360 map click here
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Ticket Machines	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Assisted Travel	Yes	Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

CCTV	Yes
Atm Machine	No
Baby Change	No
Seated Area	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No	No waiting rooms available at the station. Shelters provided on platform 1.

Ticket buying & collection

Ticket office availability
Ticket Machine	No

Smartcards
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No
Prepurchase Collection	No

Passenger services

Phone number: 08002006060 Website: https://www.nationalrail.co.uk/
Customer Services		08002006060
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: 08002006060
Customer Help Points	No

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 2 Type: Stands Location: Station entrance Note: There are stands available at the station. Stands are free of charge
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 2
Type: Stands
Location:

Station entrance

Note:

There are stands available at the station. Stands are free of charge

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Rail replacement services pick up/drop off at the bus stops on Normandy Road, adjacent to ASDA. Bus stop 'B' ASDA side towards Middlesbrough and bus stop 'A' opposite ASDA towards Redcar/Saltburn. What3words - Towards Middlesbrough - basic.labels.assume & towards Redcar/Saltburn - jolly.charmingly.sizes
Taxi Rank	Yes	https://www.northernrailway.co.uk/tickets/cab4you
Bus Service	Yes	None available. Busline 0871 200 2233
Tube, Overground and Tram links	No

General information

Station Operator	NT
Station Code	SBK
Staffing Level	unstaffed

Live departures & arrivals for South Bank

Departures

Arrivals

Live departures for South Bank
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches
10:10	Redcar Central			n/a	N/A
10:42	Bishop Auckland Platform 1	1	On time	n/a	N/A	2
11:10	Redcar Central			n/a	N/A
11:42	Bishop Auckland Platform 1	1	On time	n/a	N/A	2

Redcar Central

10:10

Seats

n/a

Air-con

N/A

Bishop Auckland

10:42

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Redcar Central

11:10

Seats

n/a

Air-con

N/A

Bishop Auckland

11:42

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Live arrivals at South Bank
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches
10:10	Middlesbrough			n/a	N/A
10:42	Saltburn Platform 1	1	On time	n/a	N/A	2
11:10	Middlesbrough			n/a	N/A
11:42	Saltburn Platform 1	1	On time	n/a	N/A	2

Middlesbrough

10:10

Seats

n/a

Air-con

N/A

Saltburn

10:42

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Middlesbrough

11:10

Seats

n/a

Air-con

N/A

Saltburn

11:42

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.

South Bank Train Station

Address

Station staff availability

Ticket office availability

Station details

Live departures & arrivals for South Bank

Usual seating availability

timetables for South Bank