Shotton Train Station

Address

Shotton Station
Alexandra Street
Shotton
CH5 1DL

Station staff availability

Station staff availability
Mon - Fri	07:30-12:30
Sat	08:45-12:45
Sun	Closed

For full accessibility information at Shotton, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	07:30-12:30
Sat:	08:45-13:45
Sun:	Closed

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. They are touchscreen controls.
Step Free Access	No	Category B3. Shotton station is split into two levels. Shotton and Shotton High Level. At Shotton (Platforms 1 and 2): No wheelchair access to Platform 1 (to Chester). Access to Platform 2 (to Holyhead) is via the small car park at the end of Alexandra Street. Customers are advised to travel to Flint and change trains. Shotton High Level (Platforms 3 and 4): No wheelchair access between platforms. Steep paths to platforms via Chester Road West and under bridge. The nearest fully accessible station to Shotton High Level is Hawarden Bridge.
Impaired Mobility Set Down	Yes
Wheelchairs Available	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 7:30 AM to 12:30 PM Sat: 8:45 AM to 12:45 PM Sun: Unavailable Staff Help Available Note: If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03333 211202
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		On platform 3.

Smartcards
Smartcard Topup	Yes
Smartcard Issued	No
Smartcard Validator	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 03333 211 202 Website: https://www.nationalrail.co.uk/
Customer Services		Contact our Customer Relations team directly via the Transport for Wales Website.
Ticket Gate	No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points	No

Car parking

Car parking	Yes
Name: Station Car Park Operator: Flintshire County Council Spaces: 26 Car Parking Contact Available: No Phone number: 01352 752121 Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 3	Daily Charge: £1.50

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 22 Type: Stands,Lockers Location: 10 Sheffield stands providing 20 cycle parking spaces under shelter are located adjacent to the westbound platform on the Chester to Holyhead line. 2 lockers, provided by Flintshire County Council, are situated in the car park and adjacent to the ramp leading you to the Bidston bound platform on the Borderlands line. Note: 10 stands providing a total of 20 spaces are located under a shelter, and adjacent to the westbound platform on the Chester to Holyhead line (formerly known as Shotton Low Level)
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 22
Type: Stands,Lockers
Location:

10 Sheffield stands providing 20 cycle parking spaces under shelter are located adjacent to the westbound platform on the Chester to Holyhead line.

2 lockers, provided by Flintshire County Council, are situated in the car park and adjacent to the ramp leading you to the Bidston bound platform on the Borderlands line.

Note:

10 stands providing a total of 20 spaces are located under a shelter, and adjacent to the westbound platform on the Chester to Holyhead line (formerly known as Shotton Low Level)

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	The rail replacement bus stop is a local bus/coach stop near the Rivertown URC Church.
Taxi Rank	Yes	Taxi office outside the station.
Bus Service	Yes	The nearest bus stops are located outside the station on Chester Road West.
Tube, Overground and Tram links	No

General information

Station Operator	AW
Station Code	SHT
Staffing Level	partTime

Live departures & arrivals for Shotton

Departures

Arrivals

Live departures for Shotton
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
16:46	Wrexham Central Platform 4	4	16:48 2 mins late	n/a
17:00	Llandudno Platform 2	2	On time	n/a
17:04	Bidston Platform 3	3	On time	n/a
17:31	Wrexham Central Platform 4	4	On time	n/a
17:36	Holyhead Platform 2	2	On time	n/a
17:37	Manchester Airport Platform 1	1	On time	n/a
18:01	Llandudno Platform 2	2	On time	n/a
18:16	Bidston Platform 3	3	On time	n/a
18:17	Wrexham Central Platform 4	4	On time	n/a
18:33	Holyhead Platform 2	2	On time	n/a

Live arrivals at Shotton
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
16:45	Bidston Platform 4	4	16:47 2 mins late	n/a
17:00	Manchester Airport Platform 2	2	On time	n/a
17:03	Wrexham General Platform 3	3	On time	n/a
17:30	Bidston Platform 4	4	On time	n/a
17:36	Wolverhampton Platform 2	2	On time	n/a
17:37	Llandudno Platform 1	1	On time	n/a
18:01	Manchester Airport Platform 2	2	On time	n/a
18:14	Wrexham Central Platform 3	3	On time	n/a
18:15	Bidston Platform 4	4	On time	n/a
18:33	Cardiff Central Platform 2	2	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.