Shoreham (Kent) Train Station

by entrance to platform 2

This is a category B3 station. Step free access to platform 2 for services away from London via station entrance. There is no step free access to Platform 1. Step access only for services towards London from platform 1 via footbridge.  No step free interchange between platforms.

Accessible taxis are available to book

This is an unstaffed station and there are no staff on the trains that can assist. You can book assistance up to 2 hours before your journey. We recommend booking but if you need assistance and have not booked there are Help points on the platform where you can get in touch with our assisted travel team. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. As staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

Public telephones are not wheelchair accessible

On platform

• Towards Swanley: Buses use the bus stop on Shoreham Road next to the station entrance (what 3 words: wiser.prom.resist).
• Towards Otford: Buses use the bus stop on Shoreham Road opposite the station entrance (what 3 words decide.basic.froze).

Information to plan your onward journey is available in a printable format here