Rye House Train Station

Address

Rye House station
Rye Road
Hoddesdon
EN11 0EG

Station staff availability

Station staff availability
Mon - Fri	06:15-13:00
Sat	07:45-14:30

For full accessibility information at Rye House, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:15-13:00
Sat:	07:45-14:30
Sun:	Closed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Accessible Ticket Machines	Yes
Step Free Access	No	This station has step free access to London bound platform only. This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Ramp For Train Access	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Details of nearest taxis are shown on station information poster

Staff help
Staff Help Available	Yes	Mon - Fri: 6:15 AM to 1:00 PM Sat: 7:45 AM to 2:30 PM Staff Help Available Note: Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (3 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 028 28 78
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens,
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Customer Services		Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.
Customer Help Points	Yes	On each platform
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 8 Type: Stands Location: Platform
Cycle Storage CCTV	No

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 8
Type: Stands
Location:

Platform

Cycle Storage CCTV

Other transport

Location for Rail Replacement Services	Yes	Replacement transport stop at bus stop on Old Highway
Taxi Rank	No
Bus Service	No
Tube, Overground and Tram links	No

General information

Station Operator	LE
Station Code	RYH
Staffing Level	partTime

Live departures & arrivals for Rye House

Departures

Arrivals

Live departures for Rye House
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
13:44	Hertford East Platform 2	2	On time	n/a
13:48	London Liverpool Street Platform 1	1	On time	n/a
14:14	Hertford East Platform 2	2	On time	n/a
14:18	London Liverpool Street Platform 1	1	On time	n/a
14:44	Hertford East Platform 2	2	On time	n/a
14:48	London Liverpool Street Platform 1	1	On time	n/a
15:14	Hertford East Platform 2	2	On time	n/a
15:18	London Liverpool Street Platform 1	1	On time	n/a

Live arrivals at Rye House
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
13:44	London Liverpool Street Platform 2	2	On time	n/a
13:48	Hertford East Platform 1	1	On time	n/a
14:14	London Liverpool Street Platform 2	2	On time	n/a
14:18	Hertford East Platform 1	1	On time	n/a
14:44	London Liverpool Street Platform 2	2	On time	n/a
14:48	Hertford East Platform 1	1	On time	n/a
15:14	London Liverpool Street Platform 2	2	On time	n/a
15:18	Hertford East Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.