Reading West Train Station

Address

Reading West station
Oxford Road
Reading
RG1 7PY

Station staff availability

Station staff availability
Mon - Fri	06:30-18:30
Sat	09:30-15:30
Sun	10:30-16:30

For full accessibility information at Reading West, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:30-10:45

0 Station updates

Station details

The ticket office will have the following changes to planned availability:
Monday 22nd December - Closed Tuesday 23rd December - Closed Wednesday 24th December - Closed
Tickets can be bought from the ticket machine or digitally.

Accessibility

Station Accessibility
Induction Loop	Yes
Accessible Ticket Machines	Yes
Step Free Access	No	Step Free Category B3 - This station has a degree of step free access but only to Platform 1 and only if accessed via Tilehurst Road, through a steep ramp. This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Ramp For Train Access	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Accessible taxis are available. Please request staff assistance.

Staff help
Staff Help Available	Yes	Mon - Fri: 6:30 AM to 6:30 PM Sat: 9:30 AM to 3:30 PM Sun: 10:30 AM to 4:30 PM Staff Help Available Note: Meeting point: platform. This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	08001 971 329 or 18001 0800 197 1329 (Textphone)
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Toilets Note: Station Building
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Station Building

Smartcards
Smartcard Issued	Yes
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Customer Help Points	Yes
Lost Property Contact Available	No
Customer Services: Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	No
Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes	Towards Theale - Bus stop outside McDonalds (A329 Oxford Road) Towards Reading - Bus stop underneath railway bridge.
Taxi Rank	Yes	No
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Tube, Overground and Tram links	No

General information

Station Operator	GW
Station Code	RDW
Staffing Level	partTime

Live departures & arrivals for Reading West

Departures

Arrivals

Live departures for Reading West
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
07:29	London Paddington Platform 2	2	07:32 3 mins late	n/a
07:41	Basingstoke		Cancelled	n/a
This service has been cancelled because of more trains than usual needing repairs at the same time
07:43	Reading Platform 2	2	On time	n/a
07:48	Reading Platform 2	2	On time	n/a
08:02	Reading Platform 2	2	On time	n/a
08:03	Basingstoke Platform 1	1	On time	n/a
08:07	Newbury Platform 1	1	On time	n/a
08:19	Reading Platform 2	2	On time	n/a
08:28	Basingstoke Platform 1	1	On time	n/a
08:38	Reading		Cancelled	n/a
This service has been cancelled because of more trains than usual needing repairs at the same time

Live arrivals at Reading West
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
07:28	Frome Platform 2	2	07:31 3 mins late	n/a
07:41	Reading		Cancelled	n/a
This service has been cancelled because of more trains than usual needing repairs at the same time
07:42	Basingstoke Platform 2	2	On time	n/a
07:46	Newbury Platform 2	2	On time	n/a
08:02	Basingstoke Platform 2	2	On time	n/a
08:03	Reading Platform 1	1	On time	n/a
08:07	Reading Platform 1	1	On time	n/a
08:19	Newbury Platform 2	2	On time	n/a
08:28	Reading Platform 1	1	On time	n/a
08:37	Basingstoke		Cancelled	n/a
This service has been cancelled because of more trains than usual needing repairs at the same time

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Reading West

No timetables.

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