Penrith (North Lakes) Train Station

Address

Penrith (North Lakes) station
Ullswater Road
Penrith
CA11 7JQ

Station staff availability

Station staff availability
Mon - Fri	05:15-23:10
Sat	05:15-22:15
Sun	10:15-23:00

For full accessibility information at Penrith (North Lakes), view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:30-19:00
Sat:	05:30-19:00
Sun:	10:30-19:00

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	An accessible toilet is available on Platform 1, accessed using a RADAR key
Step Free Access	Yes	This station has step-free access to all platforms / the platform
Impaired Mobility Set Down	Yes

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 5:15 AM to 11:10 PM Sat: 5:15 AM to 10:15 PM Sun: 10:15 AM to 11:00 PM Staff Help Available Note: Passenger Assist meeting point is the Customer Information desk in the booking hall. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	08000 158 123 (08000 158 124 Textphone)
Accessible Public Telephones	No

Station facilities

Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Telephones	Yes
Toilets	Yes	An accessible toilet is available on Platform 1, accessed using a RADAR key
CCTV	Yes
Atm Machine	No
Shops	No
Station Buffet	No
Waiting Room	No	Seating on all platforms with a waiting room on Platform 1.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Ticket machines can be found in the booking hall.

Smartcards
Smartcard Topup	Yes
Smartcard Issued	No
Smartcard Validator	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 0345 528 0253 Website: https://avantiwestcoast.missingx.com/
Customer Services		Customers are encouraged to approach a member of station staff for any customer information enquiry. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
Customer Help Points	Yes
Ticket Gate	No
Customer Services: Customers are encouraged to approach a member of station staff for any customer information enquiry. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.

Car parking

Car parking	Yes
Name: Penrith North Lakes Car Park Operator: Avanti West Coast Spaces: 121 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 4	Daily Charge: £12.50 Monthly Charge: £166.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 8 Type: Stands,Racks Location: Platform 1 Note: 12 hoops on platform 1 (2 x cycles per hoop = 24 spaces)
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 8
Type: Stands,Racks
Location:

Platform 1

Note:

12 hoops on platform 1 (2 x cycles per hoop = 24 spaces)

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Rail replacement coach services can be found at the front of the station.
Bus Service	Yes	Information to plan your onward journey is available in a printable format here.
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	VT
Station Code	PNR
Staffing Level	Full Time

Live departures & arrivals for Penrith (North Lakes)

Departures

Arrivals

Live departures for Penrith
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
14:23	Rugby Platform 1	1	14:24 1 min late	n/a
14:46	Edinburgh Platform 2	2	14:48 2 mins late	n/a
14:49	Manchester Airport Platform 1	1	14:53 4 mins late	n/a
15:00	Glasgow Central Platform 2	2	On time	n/a
15:32	Glasgow Central Platform 2	2	On time	n/a
15:49	Manchester Airport Platform 1	1	On time	n/a
15:59	Edinburgh Platform 2	2	On time	n/a

Live arrivals at Penrith
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
14:21	Edinburgh Platform 1	1	14:23 2 mins late	n/a
14:45	Rugby Platform 2	2	14:47 2 mins late	n/a
14:48	Glasgow Central Platform 1	1	14:52 4 mins late	n/a
14:59	Manchester Airport Platform 2	2	On time	n/a
15:31	Milton Keynes Central Platform 2	2	On time	n/a
15:48	Edinburgh Platform 1	1	On time	n/a
15:58	Manchester Airport Platform 2	2	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.