Penge West Train Station

Address

Penge West station
Anerley Park
Penge
SE20 8NU

Station staff availability

Station staff availability
Mon - Fri	05:14-00:13
Sat	05:26-00:13
Sun	06:38-00:07

For full accessibility information at Penge West, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	07:00-10:00

0 Station updates

Station details

Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	Yes	Step-free access to ticket office and platform 1 (to London Bridge / Highbury & Islington) only. Footbridge with steps to platform 2 (to Croydon). Nearest step-free station is Anerley
Impaired Mobility Set Down	Yes	In Car Park
Wheelchairs Available	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	Yes	If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

Staff help
Staff Help Available	Yes	Mon - Fri: 5:14 AM to 12:13 AM Sat: 5:26 AM to 12:13 AM Sun: 6:38 AM to 12:07 AM Staff Help Available Note: Staff is available from start to end of service
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Helpline Contact	Yes	0343 222 1234
Accessible Public Telephones	No

Station facilities

Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Toilets	Yes
CCTV	Yes
Atm Machine	No
Shops	No
Station Buffet	No
Telephones	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Travelcard		Zone 4
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available	Yes	Website: https://www.nationalrail.co.uk/
Customer Services		Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.Call London Overground Customer Services 0845 601 4867 for issues related to London Overground trains, station staff and facilities.
Customer Help Points	Yes
Ticket Gate	No
Customer Services: Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.Call London Overground Customer Services 0845 601 4867 for issues related to London Overground trains, station staff and facilities.

Car parking

Car parking	Yes
Name: Station Car Park Operator: Spaces: 0 Car Parking Contact Available: No Phone number: 08451 272920 Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 8 Type: Stands Location: Platform 1 Note: Council facility
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 8
Type: Stands
Location:

Platform 1

Note:

Council facility

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Use bus stop C in Anerley Road for buses towards East Croydon, Norwood Junction, Sutton and West Croydon Use bus stop H in Anerley Road for buses towards Balham, Crystal Palace, New Cross Gate, Tulse Hill and London Bridge
Taxi Rank	Yes	If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Tube, Overground and Tram links	No

General information

Station Operator	LO
Station Code	PNW
Staffing Level	partTime

Live departures & arrivals for Penge West

Departures

Arrivals

Live departures for Penge West
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
11:28	Highbury & Islington Platform 1	1	11:30 2 mins late	n/a
11:29	West Croydon Platform 2	2	On time	n/a
11:58	Highbury & Islington Platform 1	1	On time	n/a
11:59	West Croydon Platform 2	2	On time	n/a
12:14	West Croydon		On time	n/a
12:28	Highbury & Islington		On time	n/a
12:29	West Croydon		On time	n/a
12:43	Highbury & Islington		On time	n/a
12:44	West Croydon		On time	n/a
12:58	Highbury & Islington		On time	n/a

Live arrivals at Penge West
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
11:28	West Croydon Platform 1	1	11:29 1 min late	n/a
11:29	Highbury & Islington Platform 2	2	On time	n/a
11:58	West Croydon Platform 1	1	On time	n/a
11:59	Highbury & Islington Platform 2	2	On time	n/a
12:14	Highbury & Islington		On time	n/a
12:28	West Croydon		On time	n/a
12:29	Highbury & Islington		On time	n/a
12:43	West Croydon		On time	n/a
12:44	Highbury & Islington		On time	n/a
12:58	West Croydon		On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.