Norbiton Train Station

Address

Norbiton station
Coombe Road West
Norbiton
KT2 7AZ

Station staff availability

For full accessibility information at Norbiton, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:40-20:25
Sat:	07:10-20:25
Sun:	09:10-16:40

0 Station updates

Station details

The ticket office at Norbiton will be closing at 1810 from Monday 11 until Friday 15 August and at 1910 on Saturday 16 August 2025.

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Step Free Access	No	Step-free category B1 Station. There is step free access via ramps to both platforms. Interchange via a stepped subway.
Wheelchairs Available	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Assisted Travel	Yes	Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Helpline Contact	Yes	0800 5282100
Helpline Opening Hours	Yes	Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes	Coffee Shop and vending machines.
Toilets	Yes	The toilets are located on Platform 1. The toilet facilities are only available during Ticket Office opening hours.
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Telephones	No
Waiting Room	No	Platform 1. Waiting room is heated. Seating is compliant with code of practice.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Near the station entrance

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Travelcard		Zone 5
Smartcard Issued	No

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services

Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Ticket Gate	Yes
Customer Services		Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points	Yes	Help points are available on all platforms
Lost Property Contact Available	No
Customer Services: Please contact our Customer Service Centre on 0345 6000 650

Car parking

Car parking	Yes
Name: Norbiton Car Park Operator: Spaces: 39 Car Parking Contact Available: No Accessible Car Park Equipment: No Accessible Spaces: 2 Accessible Spaces Note: Parking is chargeable for all vehicles except registered Blue Badge holders.	Daily Charge: £8.20 Weekly Charge: £32.70 Monthly Charge: £115.50

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 110 Type: Compounds,Racks Location: Platforms 1 & 2
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 110
Type: Compounds,Racks
Location:

Platforms 1 & 2

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Front of Station off Coombe Road (A238)
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Taxi Rank	No

General information

Station Operator	SW
Station Code	NBT
Staffing Level	partTime

Live departures & arrivals for Norbiton

Departures

Arrivals

Live departures for Norbiton
Due	Destination	Expected	Usual Seat AvailabilityUsual seat availability
19:50	London Waterloo	On time	n/a
19:52	Richmond	19:56 4 mins late	n/a
20:06	London Waterloo	On time	n/a
20:07	Shepperton	Cancelled	n/a
This service has been cancelled because of a safety inspection of the track
20:20	London Waterloo	On time	n/a
20:22	Richmond	On time	n/a
20:36	London Waterloo	Cancelled	n/a
This service has been cancelled because of a fault on this train
20:38	Shepperton	Cancelled	n/a
This service has been cancelled because of a safety inspection of the track
20:50	London Waterloo	On time	n/a
20:52	Richmond	On time	n/a

Live arrivals at Norbiton
Due	Destination	Expected	Usual Seat AvailabilityUsual seat availability
19:50	London Waterloo	On time	n/a
19:52	London Waterloo	19:55 3 mins late	n/a
20:06	Shepperton	On time	n/a
20:07	London Waterloo	Cancelled	n/a
This service has been cancelled because of a safety inspection of the track
20:20	London Waterloo	On time	n/a
20:22	London Waterloo	On time	n/a
20:36	Shepperton	Cancelled	n/a
This service has been cancelled because of a fault on this train
20:38	London Waterloo	Cancelled	n/a
This service has been cancelled because of a safety inspection of the track
20:50	London Waterloo	On time	n/a
20:52	London Waterloo	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Norbiton

No timetables.

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