Newport (South Wales) Train Station

Address

Newport (South Wales) station
Queensway
Newport
NP20 4AX

Station staff availability

Station staff availability
Mon - Fri	04:30-01:00
Sat	04:30-00:01
Sun	07:30-01:00

For full accessibility information at Newport (South Wales), view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:45-19:50
Sat:	06:30-19:50
Sun:	08:00-19:35

0 Station updates

Station details

Rear Car Park Closure
Due to engineering work, the number of spaces at Godfrey Road car park will be reduced from Monday 18 May - Monday 8 June, to allow rail replacement buses to operate. If your vehicle is left in a space designated for closure, it may be moved to a new location without warning.

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Step Free Access	No	Category B1 Platforms 1 and 4 are level with the front and rear entrances. Platforms 2 and 3 are accessible by lift or stairs.
Impaired Mobility Set Down	Yes	Set down and pick up in the short-stay station car park, located off Queensway.

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 4:30 AM to 1:00 AM Sat: 4:30 AM to 12:01 AM Sun: 7:30 AM to 1:00 AM Staff Help Available Note: Staff help is available Monday to Friday 04:30 to 01:00, Saturday 04:30 to 00:01, Sunday 07:30 to 01:00 The Lost Property Office is open Monday to Friday 10:00 to 16:00.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03333 211202
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	Yes	The pay phone is located on platforms 2 and 3.

Station facilities

Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes	Newsagent (available on platforms 2 and 3).
Station Buffet	Yes	Food outlet (available on platforms 2 and 3).
Toilets	Yes	The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
CCTV	Yes
Atm Machine	No
Telephones	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Ticket Office is located within the South Terminal.

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Smartcard Issued	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 03333 211 202 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points	Yes
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.

Car parking

Car parking	Yes
Name: Short Stay Operator: APCOA Spaces: 0 Car Parking Contact Available: No Phone number: Website: https://www.apcoa.co.uk/find-parking/locations/newport/newport-station-short-stay-newport Accessible Car Park Equipment: Yes Accessible Spaces: 6
Name: Godfrey Road Operator: APCOA Spaces: 253 Car Parking Contact Available: No Phone number: Website: https://www.apcoa.co.uk/find-parking/locations/newport/newport-station-short-stay-newport Accessible Car Park Equipment: Yes Accessible Spaces: 6

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 62 Type: Stands Location: Cycle parking at Newport station is in two locations. 25 Sheffield stands providing parking for up to fifty bicycles are located on Platform 1. These are under cover of the platform canopy 6 Sheffield stands providing parking for up to twelve bicycles are located outside the west, Godfrey Road, entrance to the station.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 62
Type: Stands
Location:

Cycle parking at Newport station is in two locations.

25 Sheffield stands providing parking for up to fifty bicycles are located on Platform 1. These are under cover of the platform canopy

6 Sheffield stands providing parking for up to twelve bicycles are located outside the west, Godfrey Road, entrance to the station.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	From Monday 18 May - Monday 8 June 2026, Great Western Railway rail replacement bus services to Bristol Parkway will depart from the back of the station (Godfrey Road Car park). The rail replacement bus stop is the local bus stops outside the station on Queensway, adjacent to the taxi rank - unless otherwise stated on the station poster boards.
Taxi Rank	Yes	Taxi rank outside the main entrance to the station.
Bus Service	No
Tube, Overground and Tram links	No

General information

Station Operator	AW
Station Code	NWP
Staffing Level	Full Time

Live departures & arrivals for Newport (South Wales)

Departures

Arrivals

Live departures for Newport (South Wales)
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Train LengthCoaches
15:23	Carmarthen Platform 2	2	15:35 12 mins late	n/a
15:33	Cardiff Central		Cancelled	n/a
This service has been cancelled because of a fault with the signalling system
15:37	Holyhead via Shrewsbury Platform 3	3	On time	n/a	3
15:43	Cardiff Central Platform 2	2	On time	n/a	2
15:45	Portsmouth Harbour Platform 3	3	On time	n/a	3
15:48	Ebbw Vale Town Platform 4	4	On time	n/a	2
15:54	Cardiff Central Platform 2	2	16:04 10 mins late	n/a
15:59	Nottingham Platform 4	4	On time	n/a
16:01	Cardiff Central Platform 2	2	On time	n/a
16:04	Manchester Piccadilly via Shrewsbury Platform 4	4	On time	n/a

Carmarthen

15:23

Platform

15:35 12 mins late

Seats

n/a

Cardiff Central

15:33

Platform

Cancelled

Seats

n/a

This service has been cancelled because of a fault with the signalling system

Holyhead via Shrewsbury

15:37

Platform

On time

Coaches

Seats

n/a

Cardiff Central

15:43

Platform

On time

Coaches

Seats

n/a

Portsmouth Harbour

15:45

Platform

On time

Coaches

Seats

n/a

Ebbw Vale Town

15:48

Platform

On time

Coaches

Seats

n/a

Cardiff Central

15:54

Platform

16:04 10 mins late

Seats

n/a

Nottingham

15:59

Platform

On time

Seats

n/a

Cardiff Central

16:01

Platform

On time

Seats

n/a

Manchester Piccadilly via Shrewsbury

16:04

Platform

On time

Seats

n/a

Live arrivals at Newport (South Wales)
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Train LengthCoaches
15:22	London Paddington Platform 2	2	15:33 11 mins late	n/a
15:32	Portsmouth Harbour		Cancelled	n/a
This service has been cancelled because of a fault with the signalling system
15:36	Cardiff Central Platform 3	3	On time	n/a	3
15:41	Cheltenham Spa Platform 2	2	On time	n/a	2
15:44	Cardiff Central Platform 3	3	On time	n/a	3
15:53	Swindon Platform 2	2	16:03 10 mins late	n/a
15:57	Cardiff Central Platform 4	4	On time	n/a
16:00	Exeter St Davids Platform 2	2	On time	n/a
16:04	Fishguard Harbour Platform 4	4	On time	n/a
16:06	Cardiff Central		Cancelled	n/a
This service has been cancelled because of a road vehicle colliding with level crossing barriers

London Paddington

15:22

Platform

15:33 11 mins late

Seats

n/a

Portsmouth Harbour

15:32

Platform

Cancelled

Seats

n/a

This service has been cancelled because of a fault with the signalling system

Cardiff Central

15:36

Platform

On time

Coaches

Seats

n/a

Cheltenham Spa

15:41

Platform

On time

Coaches

Seats

n/a

Cardiff Central

15:44

Platform

On time

Coaches

Seats

n/a

Swindon