Nailsea & Backwell Train Station

Address

Nailsea & Backwell station
Station Road
Backwell
BS48 3LH

Station staff availability

Station staff availability
Mon - Fri	Closed
Sat	Closed
Sun	Closed

For full accessibility information at Nailsea & Backwell, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:30-09:45
Sat - Sun:	Closed

0 Station updates

Station details

Nailsea & Backwell Ticket Office
Nailsea & Backwell Ticket Office will have the following changes to planned opening hours:
Saturday 4th April - Closed Sunday 5th April - Closed Saturday 11th April - Closed
Please note there is no access to customer toilets or waiting room outside of opening hours
Tickets can be bought from the Ticket Machines or Digitally

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	No	Step-free category B3 station - “Some step-free access, may be in one direction only.” Steep flight of steps to southbound platform, ramped access to northbound platform steeper than 1:12 gradient, no wheelchair access available to trains.
Impaired Mobility Set Down	Yes	Set down space is available on Station Close.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	No

Staff help
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	08001 971 329 or 18001 0800 197 1329 (Textphone)
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Platforms 2 near the shelter

Smartcards
Smartcard Issued	Yes
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.nationalrail.co.uk/
Customer Services		Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Customer Help Points	Yes
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Car parking

Car parking	Yes
Name: Council Managed Car Park Operator: North Somerset Council Spaces: 268 Car Parking Contact Available: No Phone number: 01934 888 888 Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 7

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 20 Type: Stands Location: access road
Cycle Storage CCTV	No

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 20
Type: Stands
Location:

access road

Cycle Storage CCTV

Other transport

Location for Rail Replacement Services	Yes	Bus stop on Station Road, or as directed by signs.
Taxi Rank	Yes	No
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Tube, Overground and Tram links	No

General information

Station Operator	GW
Station Code	NLS
Staffing Level	partTime

Live departures & arrivals for Nailsea & Backwell

Departures

Arrivals

Live departures for Nailsea & Backwell
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
00:08	Bristol Temple Meads Platform 2	2	On time	n/a
22:59	Bristol Temple Meads Platform 2	2	23:00 1 min late	n/a
23:25	Weston-super-Mare Platform 1	1	On time	n/a

Live arrivals at Nailsea & Backwell
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
00:08	Weston-super-Mare Platform 2	2	On time	n/a
22:58	Taunton Platform 2	2	22:59 1 min late	n/a
23:24	Bristol Temple Meads Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.