Mitcham Eastfields Train Station

Address

Mitcham Eastfields station
Eastfields Road
Mitcham
CR4 2LS

Station staff availability

Station staff availability
Mon - Fri	06:10-12:45
Sat	08:00-14:35
Sun	Closed

For full accessibility information at Mitcham Eastfields, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:10-12:45
Sat:	08:00-14:35
Sun:	Closed

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Accessible Toilets	Yes
Step Free Access	No	This is a Category B1 station: Ramps to both platforms. Step-free interchange between platforms via street, and level crossing or lifts. The Assistance Meeting Point is by the Ticket Office.
Wheelchairs Available	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 6:10 AM to 12:45 PM Sat: 8:00 AM to 2:35 PM Sun: Unavailable Staff Help Available Note: Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed. If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either: pressing the 'emergency & assisted travel' Help Point button calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only texting us on 07970 511077 We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart. Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
Assisted Travel	Yes	Assistance can be pre booked up to two hours before departure by contacting Assisted Travel. If you choose to travel unbooked (turn up and go), when this station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival. You can also arrange assistance by: Pressing the “emergency & assisted travel” button on a station Help Point Calling our Assisted Travel team on: 0800 138 1016 Texting us on: 0800 138 1018 We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Southern.
Helpline Contact	Yes	For help with planning your journey, or to book assistance, please contact our assisted travel helpline on: Phone - 0800 138 1016 Textphone - 0800 138 1018
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Telephones	Yes
Toilets	Yes	Located on platform 1.
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Waiting Room	No	There is an unheated waiting room in ticket office during staffed hours. Shelters are available on both platforms.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Travelcard		Zone 3
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Comments		Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station. Always check Oyster is accepted at your destination before you tap in.
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services

Lost Property Contact Available	Yes	Website: https://www.southernrailway.com/lostproperty
Customer Services		Assistance can be provided via the help points, located on the platforms, at all times of the day.
Customer Help Points	Yes	The Assistance Meeting Point is by the Ticket Office.
Ticket Gate	No
Customer Services: Assistance can be provided via the help points, located on the platforms, at all times of the day.

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 20 Type: Stands Location: Located near the entrance to Platform 1. Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 20
Type: Stands
Location:

Located near the entrance to Platform 1.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Please click the link for details regarding the rail replacement bus location.
Bus Service	Yes	Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	SN
Station Code	MTC
Staffing Level	partTime

Live departures & arrivals for Mitcham Eastfields

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.