London Charing Cross Train Station

Address

London Charing Cross station
The Strand
London
WC2N 5HF

Station staff availability

Staff Help Available Note:

Staff help is available from the Rail Information Point in the Main Concourse beside platform 5 and 6 or from any member of station staff. Passenger assistance can be arranged by contacting Southeastern on 0845 000222. Assistance is available whether booked in advance or requested on the day of travel. Passengers can book assistance in advance through their train operator, including up to two hours before travel with many operators. If you have not booked, simply turn up and request assistance on the day and our team will be happy to help.

Ticket office availability

Ticket office availability
Mon - Sun:	24 Hours

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes	All ticket counters are lowered in this station. The Rail Information point has a lowered counter too.
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	On the concourse in front of the ticket office.
Accessible Toilets	Yes	Located on the central passage in the main concourse. Radar key for accessible toilets
Step Free Access	Yes	Yes, the station is all on one level and all platforms are reachable by disabled passengers.
Impaired Mobility Set Down	Yes	Yes, but not clearly identified as such. There is a large yellow Hatched box for loading and unloading that mobility passengers may use. It is unsupervised and there is no Help Point available. Help should be requested from the Rail Information Point in the main concourse, or from any member of station staff.

Getting to and from the station
Accessible Taxis	Yes	Accessible taxis are located outside the front of the station

Staff help
Staff Help Available	Yes	Staff Help Available Note: Staff help is available from the Rail Information Point in the Main Concourse beside platform 5 and 6 or from any member of station staff. Passenger assistance can be arranged by contacting Southeastern on 0845 000222. Assistance is available whether booked in advance or requested on the day of travel. Passengers can book assistance in advance through their train operator, including up to two hours before travel with many operators. If you have not booked, simply turn up and request assistance on the day and our team will be happy to help.
Assisted Travel	Yes	Assistance is available whether booked in advance or requested on the day of travel. Passengers can book assistance in advance through their train operator, including up to two hours before travel with many operators. If you have not booked, simply turn up and request assistance on the day and our team will be happy to help. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
Accessible Public Telephones	Yes	On the central passage in the main concourse

Station facilities

Atm Machine	Yes	Located next to Hotel Chocolat
Baby Change	Yes
Shops	Yes
Station Buffet	Yes
Toilets	Yes	Located on the central passage in the main concourse.
Waiting Room	Yes	All platforms are partially or fully covered with a canopy.
CCTV	Yes
Seated Area	No
Telephones	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		The ticket office is situated on the concourse

Smartcards
Smartcard Validator	Yes
Travelcard		Zone 1
Smartcard Issued	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Comments		Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern

Passenger services

Phone number: 0330 024 0215 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Lost Property Contact Available	No
Customer Help Points	No
Customer Help Points Note: Staff help is available from the Rail Information Point in the Main Concourse beside platform 5 and 6 or from any member of station staff. Passenger assistance can be arranged by contacting Southeastern on 0845 000222. It is preferred if this assistance is requested 24 hours in advance.

Car parking

Car parking	Yes
Name: Station Car Park Operator: Spaces: 0 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: No Accessible Spaces Note: To be confirmed by station operator.

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 20 Type: Stands Location: Within car park and station forecourt Note: 10 bike bars which can accommodate two bikes each
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 20
Type: Stands
Location:

Within car park and station forecourt

Note:

10 bike bars which can accommodate two bikes each

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes
Taxi Rank	Yes	There is a taxi rank outside the front of the station that is open Monday-Sunday 24 hours.
Bus Service	Yes	Buses are available on the strand outside the station. All Transport for London buses are accessible by step free access. More information about Transport for London buses can be found here
Tube, Overground and Tram links	Yes	Bakerloo Line Northern Line.

General information

Station Operator	NR
Station Code	CHX
Staffing Level	Full Time

Live departures & arrivals for London Charing Cross

Departures

Arrivals

Live departures for London Charing Cross
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches
10:51	Hayes (Kent) via Lewisham Platform 2	2	On time		Air-con	10
11:01	Sevenoaks via Lewisham		On time		N/A	10
11:04	Hastings via Tonbridge		On time	n/a	Air-con	8
11:21	Hayes (Kent) via Lewisham		On time		Air-con	10
11:31	Sevenoaks via Lewisham		On time		N/A	8
11:34	Hastings via Tonbridge		On time	n/a	Air-con	8
11:51	Hayes (Kent) via Lewisham		On time		Air-con	10
12:01	Sevenoaks via Lewisham		On time		N/A	8
12:04	Hastings via Tonbridge		On time	n/a	Air-con	12
12:21	Hayes (Kent) via Lewisham		On time		N/A	10

Hayes (Kent) via Lewisham

10:51

Platform

On time

Coaches

Seats

Air-con

Sevenoaks via Lewisham

11:01

Platform

On time

Coaches

Seats

Air-con

N/A

Hastings via Tonbridge

11:04

Platform

On time

Coaches

Seats

n/a

Air-con

Hayes (Kent) via Lewisham

11:21

Platform

On time

Coaches

Seats

Air-con

Sevenoaks via Lewisham

11:31

Platform

On time

Coaches

Seats

Air-con

N/A

Hastings via Tonbridge

11:34

Platform

On time

Coaches

Seats

n/a

Air-con

Hayes (Kent) via Lewisham

11:51

Platform

On time

Coaches

Seats

Air-con

Sevenoaks via Lewisham

12:01

Platform

On time

Coaches

Seats

Air-con

N/A

Hastings via Tonbridge

12:04

Platform

On time

Coaches

Seats

n/a

Air-con

Hayes (Kent) via Lewisham

12:21

Platform

On time

Coaches

Seats

Air-con

N/A

Live arrivals at London Charing Cross
Due	Destination	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches
10:41	Hastings	10:48 7 mins late		Air-con	8
10:47	Sevenoaks	On time		N/A	10
10:58	Hayes (Kent)	On time		Air-con	10
11:11	Hastings	11:16 5 mins late		Air-con	8
11:17	Sevenoaks	On time		N/A	8
11:28	Hayes (Kent)	On time		Air-con	10
11:41	Hastings	On time		Air-con	12
11:47	Sevenoaks	On time		N/A	8
11:58	Hayes (Kent)	On time	n/a	N/A	10
12:11	Hastings	On time		Air-con	12

Hastings

10:41

Platform

10:48 7 mins late

Coaches

Seats

Air-con

Sevenoaks

10:47

Platform

On time

Coaches

Seats

Air-con

N/A

Hayes (Kent)

10:58

Platform

On time

Coaches

Seats

Air-con

Hastings

11:11

Platform

11:16 5 mins late

Coaches

Seats

Air-con

Sevenoaks

11:17

Platform

On time

Coaches

Seats

Air-con

N/A

Hayes (Kent)

11:28

Platform

On time

Coaches

Seats

Air-con

Hastings

11:41

Platform

On time

Coaches

Seats

Air-con

Sevenoaks

11:47

Platform

On time

Coaches

Seats

Air-con

N/A

Hayes (Kent)

11:58

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Hastings

12:11

Platform

On time

Coaches

Seats

Air-con

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.

More info

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London Charing Cross Train Station

Address

Station staff availability

Ticket office availability

Station details

Live departures & arrivals for London Charing Cross

Usual seating availability