Lancaster Train Station

Address

Lancaster station
Meeting House Lane
Lancaster
LA1 5NW

Station staff availability

Station staff availability
Mon - Fri	04:50-23:30
Sat	04:50-23:30
Sun	08:00-22:45

For full accessibility information at Lancaster, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:15-19:45
Sat:	05:15-19:45
Sun:	09:30-20:00

0 Station updates

Station details

The lifts between platforms 1-3 and the overbridge at Lancaster station will be out of use until autumn 2025 due to planned maintenance. If you need the lift, please allow extra time for your journey if you need to change platforms.

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
Step Free Access	Yes	Category A - This station has step-free access to all platforms Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.
Impaired Mobility Set Down	Yes

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 4:50 AM to 11:30 PM Sat: 4:50 AM to 11:30 PM Sun: 8:00 AM to 10:45 PM Staff Help Available Note: Passenger Assist meeting point is opposite the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	08000 158 123 (08000 158 124 Textphone)
Accessible Public Telephones	No

Station facilities

Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes	News agent
Station Buffet	Yes
Telephones	Yes
Toilets	Yes	The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key. Toilets are open while the station is open.
Waiting Room	Yes	Yes, located platform 4/5 and platform 3
CCTV	Yes
Atm Machine	No
Atm Machine Note: Located on concourse Located by the ticket office

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Ticket machines can be found in the ticket hall and on platform 3

Smartcards
Smartcard Topup	Yes
Smartcard Issued	No
Smartcard Validator	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Website: https://www.nationalrail.co.uk/
Customer Services		There is one Customer Information points, situated on platform booking hall, however customers are encouraged to approach any member of station staff for information.Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
Customer Help Points	Yes
Ticket Gate	No
Customer Services: There is one Customer Information points, situated on platform booking hall, however customers are encouraged to approach any member of station staff for information.Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.

Car parking

Car parking	Yes
Name: Station Car Park Operator: Avanti West Coast Spaces: 165 Notes: For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website. Different rates apply to non rail users, please speak to a member of staff. Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Note: For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website. Different rates apply to non rail users, please speak to a member of staff. Accessible Car Park Equipment: No Accessible Spaces: 6	Daily Charge: £12.50 Monthly Charge: £166.00

Yes

Name: Station Car Park
Operator: Avanti West Coast
Spaces: 165
Notes:

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.

Different rates apply to non rail users, please speak to a member of staff.

Car Parking Contact Available: No
Phone number:
Website: https://www.nationalrail.co.uk/
Note:

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.

Different rates apply to non rail users, please speak to a member of staff.

Accessible Car Park Equipment: No
Accessible Spaces: 6

Daily Charge: £12.50
Monthly Charge: £166.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 188 Type: Stands Location: Platform 1 (south end)120 Stands Platform 3 (middle) 16 Platform 4 (North End), 12 Stands Platform 5, 40 Stands Note: 120 stands by platform 1 (120 spaces) 8 hoops on platfrom 3 (2 x cycles per hoop = 16 spaces) 6 hoops on platform 4 (2 x cycles per hoop = 12 spaces) 20 hoops on platform 5 (2 x cycles per hoop = 40 spaces)
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 188
Type: Stands
Location:

Platform 1 (south end)120 Stands

Platform 3 (middle) 16

Platform 4 (North End), 12 Stands

Platform 5, 40 Stands

Note:

120 stands by platform 1 (120 spaces) 8 hoops on platfrom 3 (2 x cycles per hoop = 16 spaces) 6 hoops on platform 4 (2 x cycles per hoop = 12 spaces) 20 hoops on platform 5 (2 x cycles per hoop = 40 spaces)

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Pick Up / Drop Off at the bus stop outside the station rear entrance adjacent to platform 3.
Taxi Rank	Yes	Taxi rank can be found outside the entrance adjacent to platform 3.
Bus Service	Yes	Information to plan your onward journey is available in a printable format here

General information

Station Operator	VT
Station Code	LAN
Staffing Level	Full Time

Live departures & arrivals for Lancaster

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Lancaster

No timetables.

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