Ilford Train Station

Address

Ilford station
Ilford Hill
Ilford
IG1 2DG

Station staff availability

Staff Help Available Note:

Staff are available to assist from the first to the last train.

Ticket office availability

Ticket office availability
Mon - Fri:	06:10-20:00
Sat:	06:10-20:00
Sun:	07:10-20:10

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	Accessible ticket machines are located at all entrances.
Accessible Toilets	Yes	An accessible temporary toilet is located on Platform 4, which is operated with a radar key.
Step Free Access	No	Accessibility Category B1. This station has step-free access to all platforms from Cranbrook Road and Ilford Hill entrances. Step free access is not available from York Road Entrance. Staff ramp assistance is always available. Wheelchairs available from first to last train.
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Staff Help Available Note: Staff are available to assist from the first to the last train.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist \| National Rail We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Helpline Contact	Yes	0343 222 1234
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Toilets	Yes	Platform 3 Platform 4 - Accessible Toilet - Radar Key Required
Waiting Room	Yes	There are two step free, heated waiting rooms located on Platform 3. The waiting room located next to the ladies toilets has an automatic door function. Both waiting rooms are open from first to last train.
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Station Buffet Note: Coffee & snacks located on platform 3
Telephones	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Located within the stations ticket hall.

Smartcards
Travelcard		Zone 4
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Comments		Oyster cards are available at Ticket Vending Machines at all entrances of this station.
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available	Yes	Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)
Customer Help Points	Yes	Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Customer Services: Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage CCTV	Yes
Cycle Storage Availability	No

Other transport

Location for Rail Replacement Services	Yes	Rail replacement bus services will depart from: High Road, Bus Stop L, for Westbound services Ilford Hill, Bus Stop F, for Eastbound services
Bus Service	Yes	Transport for London Buses operate from outside the station. Information to plan your onward journey is available in a printable format Buses from Ilford (tfl.gov.uk)
Taxi Rank	No

Location for Rail Replacement Services

Yes

Rail replacement bus services will depart from:

High Road, Bus Stop L, for Westbound services

Ilford Hill, Bus Stop F, for Eastbound services

Bus Service

Yes

Transport for London Buses operate from outside the station.

Information to plan your onward journey is available in a printable format Buses from Ilford (tfl.gov.uk)

Taxi Rank

General information

Station Operator	XR
Station Code	IFD
Staffing Level	Full Time

Live departures & arrivals for Ilford

Departures

Arrivals

Live departures for Ilford
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
05:39	Heathrow Airport T4 Platform 3	3	On time	n/a
05:40	Shenfield		Cancelled	n/a
This train has been cancelled because of a fault on this train
05:49	London Paddington Platform 3	3	On time	n/a
05:55	Shenfield Platform 4	4	On time	n/a
05:58	London Paddington Platform 3	3	On time	n/a
06:06	Heathrow Airport T5 Platform 3	3	On time	n/a
06:10	Shenfield Platform 4	4	On time	n/a
06:13	London Paddington Platform 3	3	On time	n/a
06:20	Shenfield Platform 4	4	On time	n/a
06:21	London Paddington Platform 3	3	On time	n/a

Live arrivals at Ilford
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
05:39	Gidea Park Platform 3	3	On time	n/a
05:40	London Liverpool Street		Cancelled	n/a
This train has been cancelled because of a fault on this train
05:49	Shenfield Platform 3	3	On time	n/a
05:55	London Liverpool Street Platform 4	4	On time	n/a
05:58	Shenfield Platform 3	3	On time	n/a
06:06	Shenfield Platform 3	3	On time	n/a
06:10	London Liverpool Street Platform 4	4	On time	n/a
06:13	Shenfield Platform 3	3	On time	n/a
06:20	London Paddington Platform 4	4	On time	n/a
06:21	Shenfield Platform 3	3	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Ilford

No timetables.

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