Ilford Train Station

Accessible ticket machines are located at all entrances.

An accessible temporary toilet is located on Platform 4, which is operated with a radar key.

• Accessibility Category B1. This station has step-free access to all platforms from Cranbrook Road and Ilford Hill entrances.
• Step free access is not available from York Road Entrance.
• Staff ramp assistance is always available.
• Wheelchairs available from first to last train.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

0343 222 1234

Platform 3

Platform 4 - Accessible Toilet - Radar Key Required

• There are two step free, heated waiting rooms located on Platform 3.
• The waiting room located next to the ladies toilets has an automatic door function.
• Both waiting rooms are open from first to last train.

Oyster cards are available at Ticket Vending Machines at all entrances of this station.

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Rail replacement bus services will depart from:

High Road, Bus Stop L, for Westbound services

Ilford Hill, Bus Stop F, for Eastbound services

Transport for London Buses operate from outside the station.

Information to plan your onward journey is available in a printable format Buses from Ilford (tfl.gov.uk)