Hither Green Train Station

Address

Hither Green station
Fernbrook Road
Hither Green
SE13 5NF

Station staff availability

Station staff availability
Mon - Sun	24 Hours

For full accessibility information at Hither Green, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:10-20:00
Sat:	06:10-19:30
Sun:	08:10-19:40

0 Station updates

Station details

Hither Green accessibility works
Construction work is being carried out to add two new entrances and to make the station step-free to all platforms. Some areas may be closed off or station facilities moved to different locations.
If you need any help please speak to the station staff or contact our Assisted Travel team on 0800 783 4524.

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	There are two Ticket Vending Machine's on the station Booking Hall plus one on Platform 1
Accessible Toilets	Yes	Platform 4
Step Free Access	No	Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platforms 4&5 via steep ramps for some services to and from London. There is no step free access to Platform 1,2,3 and 6. Stepped access to platform 1 via side entrance from Springbank Road. Only stepped access via footbridge to platforms 2,3 and 6. No step free interchange between platforms.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Accessible taxis are available to book

Staff help
Staff Help Available	Yes	Mon - Sun: 24 Hours
Assisted Travel	Yes	Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
Helpline Contact	Yes	0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Accessible Public Telephones	Yes	Public telephones are not wheelchair accessible

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Shops	Yes	newspapers
Station Buffet	Yes	Coffee kiosk and Selecta vending machines
Telephones	Yes
Toilets	Yes	Platform 4 + 5 - Available until 19:00
CCTV	Yes
Atm Machine	No
Baby Change	No
Waiting Room	No	Heated waiting room on platform 4 Only available when staff present

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		On way in to access trains

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes
Travelcard		Zone 3

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Comments		Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available	Yes	Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/
Customer Services		This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points	Yes	On platform
Ticket Gate	No
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 56 Type: Stands Location: Platform 5 & Fernrook Rd approach Note: You may leave your cycle in the rack provided however you do so at your own risk.
Cycle Storage CCTV	No

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 56
Type: Stands
Location:

Platform 5 & Fernrook Rd approach

Note:

You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage CCTV

Other transport

Location for Rail Replacement Services	Yes	For buses towards Lewisham, Dartford and Orpington, exit the station along platform 1 and out onto Springbank Road, turn left and along to Bus Stop A. (what 3 words: doctor.shells.trace) For an accessible route, leave the station from the ticket hall and down the slope to the underpass, turn left and out on to Maythorne Cottages, turn left along the alley way to Springbank Road and keep to the left until you reach Bus Stop A.
Taxi Rank	Yes	Taxi office in Staplehurst Road
Bus Service	Yes	Information to plan your onward journey is available in a printable format here

Location for Rail Replacement Services

Yes

For buses towards Lewisham, Dartford and Orpington, exit the station along platform 1 and out onto Springbank Road, turn left and along to Bus Stop A. (what 3 words: doctor.shells.trace)

For an accessible route, leave the station from the ticket hall and down the slope to the underpass, turn left and out on to Maythorne Cottages, turn left along the alley way to Springbank Road and keep to the left until you reach Bus Stop A.

Taxi Rank

Yes

Taxi office in Staplehurst Road

Bus Service

Yes

Information to plan your onward journey is available in a printable format here

General information

Station Operator	SE
Station Code	HGR
Staffing Level	Full Time

Live departures & arrivals for Hither Green

Departures

Arrivals

Live departures for Hither Green
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
12:41	Gravesend Platform 6	6	On time
12:45	London Charing Cross Platform 5	5	12:46 1 min late
12:54	Sevenoaks Platform 4	4	On time
12:55	London Charing Cross via Lewisham Platform 3	3	On time
13:00	Dartford Platform 6	6	On time
13:00	London Charing Cross via Lewisham Platform 5	5	On time
13:11	Gravesend Platform 6	6	On time
13:15	London Charing Cross Platform 5	5	On time
13:24	Sevenoaks		On time
13:25	London Charing Cross via Lewisham		On time	n/a

Live arrivals at Hither Green
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
12:40	London Charing Cross Platform 6	6	On time
12:45	Gravesend Platform 5	5	12:46 1 min late
12:53	London Charing Cross Platform 4	4	On time
12:54	Sevenoaks Platform 3	3	On time
12:59	London Charing Cross Platform 6	6	On time
13:00	Dartford Platform 5	5	On time
13:10	London Charing Cross Platform 6	6	On time
13:15	Gravesend Platform 5	5	On time
13:23	London Charing Cross		On time
13:24	Sevenoaks		On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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