Heaton Chapel Train Station

Address

Heaton Chapel station
Heaton Moor Road
Heaton Chapel
SK4 4NX

Station staff availability

Station staff availability
Mon - Fri	06:05-18:30
Sat	07:00-18:30
Sun	09:10-16:30

For full accessibility information at Heaton Chapel, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:30-13:00
Sat:	07:30-14:00
Sun:	09:00-16:30

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes	Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction Loop	Yes
Ramp For Train Access	Yes
Step Free Access	No	Category B Station Scooter Friendly Station Please note there are no tactile pavings at this station Services towards Manchester (platform 2) : From Heaton Moor Road, up 1 step into the ticket hall, turn right down 18 steps and then a further 25 steps onto the platform. When the ticket hall is closed use the entrance on Tatton Road North (30 paces from the junction of Heaton Moor Road) down a ramp (63 paces, 1:7 slope) onto the platform. Services towards Stockport (platform 1) : Either use the entrance at the junction of Heaton Moor Road and Edgerton Road North, through a 5ft wide gate and down 41 steps onto the platform, or level access is available 200 paces down Edgerton Road North from Heaton Moor Road along a ramp (26 paces, 1:7 slope) onto the platform To find our more about travelling around this station, please see the 360 map click here
Wheelchairs Available	No
Accessible Ticket Machines	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 6:05 AM to 6:30 PM Sat: 7:00 AM to 6:30 PM Sun: 9:10 AM to 4:30 PM
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No	shelters only

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		In the waiting shelter on the Manchester bound platformAccepts card payments only

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 08002006060 Website: https://www.nationalrail.co.uk/
Customer Services		08002006060
Customer Help Points	Yes	Platforms 1&2
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: 08002006060

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 25 Type: Lockers,Stands Location: Platform 1 & 2 Note: 5 cycle lockers and 20 cycle stand parking spaces
Cycle Storage CCTV	No

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 25
Type: Lockers,Stands
Location:

Platform 1 & 2

Note:

5 cycle lockers and 20 cycle stand parking spaces

Cycle Storage CCTV

Other transport

Location for Rail Replacement Services	Yes	Replacement transport to Stockport will call at the bus stop on Wellington Road North adjacent to Brook Road. Replacement transport to Manchester will call at the bus stop on Wellington Road North by the junction with Claremont Avenue. What3words - Towards Stockport - stuff.drive.looks & towards Manchester - once.highs.accent
Taxi Rank	Yes	https://www.northernrailway.co.uk/tickets/cab4you
Bus Service	Yes	On both sides of Heaton Moor Road for buses to Manchester, Stockport or Reddish. Busline 0871 200 2233

Location for Rail Replacement Services

Yes

Replacement transport to Stockport will call at the bus stop on Wellington Road North adjacent to Brook Road. Replacement transport to Manchester will call at the bus stop on Wellington Road North by the junction with Claremont Avenue.

What3words - Towards Stockport - stuff.drive.looks & towards Manchester - once.highs.accent

Taxi Rank

Yes

https://www.northernrailway.co.uk/tickets/cab4you

Bus Service

Yes

On both sides of Heaton Moor Road for buses to Manchester, Stockport or Reddish. Busline 0871 200 2233

General information

Station Operator	NT
Station Code	HTC
Staffing Level	partTime

Live departures & arrivals for Heaton Chapel

Departures

Arrivals

Live departures for Heaton Chapel
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
23:12	Alderley Edge		Cancelled	n/a
This service has been cancelled because of a passenger being taken ill at a station
23:33	Hazel Grove Platform 1	1	On time	n/a
23:47	Crewe Platform 1	1	On time	n/a
23:48	Manchester Piccadilly Platform 2	2	On time	n/a
23:55	Manchester Piccadilly Platform 2	2	On time	n/a

Live arrivals at Heaton Chapel
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
23:11	Manchester Piccadilly		Cancelled	n/a
This service has been cancelled because of a passenger being taken ill at a station
23:33	Manchester Piccadilly Platform 1	1	On time	n/a
23:46	Manchester Piccadilly Platform 1	1	On time	n/a
23:48	Buxton Platform 2	2	On time	n/a
23:55	Crewe Platform 2	2	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Heaton Chapel

No timetables.

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