Hackney Wick Train Station

Address

Hackney Wick station
White Post Lane
Hackney
E9 5TS

Station staff availability

Station staff availability
Mon - Fri	Closed
Sat	Closed
Sun	Closed

For full accessibility information at Hackney Wick, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	07:30-10:00

0 Station updates

Station details

The lifts are currently out of order between platform 1 and the exit/entrance at Hackney Wick station.

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes	Ticket office staff provide assistance where possible
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	Concourse
Step Free Access	Yes
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Helpline Contact	Yes	0343 222 1234
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

CCTV	Yes
Atm Machine	No
Baby Change	No
Seated Area	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		At entrance

Smartcards
Travelcard		Zone 2
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern

Passenger services

Phone number: 0343 222 1234 Website: https://www.nationalrail.co.uk/
Customer Services		You can Contact Customer Services on 0343 222 1234
Customer Help Points	Yes
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: You can Contact Customer Services on 0343 222 1234

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 6 Type: Stands Location:
Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes	Use Bus stop B in Hepscott Road for eastbound services to Stratford Use Bus stop A in Hepscott Road for westbound services to Camden Road/Hampstead Heath/Richmond
Taxi Rank	No
Bus Service	No
Tube, Overground and Tram links	No

General information

Station Operator	LO
Station Code	HKW
Staffing Level	Full Time

Live departures & arrivals for Hackney Wick

Departures

Arrivals

Live departures for Hackney Wick
Due	Destination	Platform	Expected
17:43	Richmond Platform 1	1	Delayed
17:51	Stratford (London) Platform 2	2	17:53 2 mins late
17:52	Clapham Junction		Cancelled
This service has been cancelled because of damage to the overhead electric wires
17:55	Richmond Platform 1	1	17:56 1 min late
18:00	Stratford (London) Platform 2	2	On time
18:03	Clapham Junction		Cancelled
This service has been cancelled because of damage to the overhead electric wires
18:05	Stratford (London) Platform 2	2	18:07 2 mins late
18:08	Richmond Platform 1	1	On time
18:10	Stratford (London)		Cancelled
This service has been cancelled because of damage to the overhead electric wires
18:14	Clapham Junction Platform 1	1	On time

Richmond

17:43

Platform

Delayed

Seats

Stratford (London)

17:51

Platform

17:53 2 mins late

Seats

Clapham Junction

17:52

Platform

Cancelled

Seats

This service has been cancelled because of damage to the overhead electric wires

Richmond

17:55

Platform

17:56 1 min late

Seats

Stratford (London)

18:00

Platform

On time

Seats

Clapham Junction

18:03

Platform

Cancelled

Seats

This service has been cancelled because of damage to the overhead electric wires

Stratford (London)

18:05

Platform

18:07 2 mins late

Seats

Richmond

18:08

Platform

On time

Seats

Stratford (London)

18:10

Platform

Cancelled

Seats

This service has been cancelled because of damage to the overhead electric wires

Clapham Junction

18:14

Platform

On time

Seats

Live arrivals at Hackney Wick
Due	Destination	Platform	Expected
17:43	Stratford (London) Platform 1	1	Delayed
17:51	Richmond Platform 2	2	17:53 2 mins late
17:52	Stratford (London)		Cancelled
This service has been cancelled because of damage to the overhead electric wires
17:55	Stratford (London) Platform 1	1	On time
18:00	Clapham Junction Platform 2	2	On time
18:03	Stratford (London)		Cancelled
This service has been cancelled because of damage to the overhead electric wires
18:05	Richmond Platform 2	2	18:07 2 mins late
18:08	Stratford (London) Platform 1	1	On time
18:10	Clapham Junction		Cancelled
This service has been cancelled because of damage to the overhead electric wires
18:14	Stratford (London) Platform 1	1	On time

Stratford (London)

17:43

Platform

Delayed

Seats

Richmond

17:51

Platform

17:53 2 mins late

Seats

Stratford (London)

17:52

Platform

Cancelled

Seats

This service has been cancelled because of damage to the overhead electric wires

Stratford (London)

17:55

Platform

On time

Seats

Clapham Junction

18:00

Platform

On time

Seats

Stratford (London)

18:03

Platform

Cancelled

Seats

This service has been cancelled because of damage to the overhead electric wires

Richmond

18:05

Platform

18:07 2 mins late

Seats

Stratford (London)

18:08

Platform

On time

Seats

Clapham Junction

18:10

Platform

Cancelled

Seats

This service has been cancelled because of damage to the overhead electric wires

Stratford (London)

18:14

Platform

On time

Seats

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.

Hackney Wick Train Station

Address

Station staff availability

Ticket office availability

Station details

Live departures & arrivals for Hackney Wick

Usual seating availability

timetables for Hackney Wick