Guildford Train Station

A low height ticket office counter is located within the main booking hall.

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

There is level access to the booking hall and all platforms from the main entrance in Walnut Tree Close. There is no step free access from the Guildford Park Road entrance.

There is step free access to and interchange between all platforms via steep ramps. A staff operated powered wheelchair is available for customers. Please speak to a member of staff or our Assisted Travel team.

The taxi rank is located outside the main station entrance (platform 2)

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

ATMs available

The toilets are located on Platform 2, next to the subway ramp. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request.

Located on Platforms 3/4 and 5/6

Help points are available on all platforms

Sheltered: Yes
Spaces: 378
Type: Compounds,Stands,Racks
Location:

Car parks 1 & 2

Bus lay-by in Station Forecourt off Walnut Tree Close.

Yes, at Main Station Entrance

Information to plan your onward journey is available in a printable format here