Greenhithe for Bluewater Train Station

Address

Greenhithe (for Bluewater) station
Station Road
Greenhithe
DA9 9NQ

Station staff availability

Station staff availability
Mon - Fri	06:10-19:30
Sat	07:40-19:40
Sun	09:10-16:40

For full accessibility information at Greenhithe for Bluewater, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:10-19:30
Sat:	07:40-19:40
Sun:	09:10-16:40

1 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes	Counters can be raised or lowered to suit all customers
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	Station forecourt
Accessible Toilets	Yes	Platform 2- Available during staffing hours. This toilet is stoma friendly.
Step Free Access	Yes	Category A. This station has step free access to all platforms - Direct step free access to platform 2 for services away from London via the booking hall or sidegate. Step free access to Platform 1 for services towards London via the lift and steps all platforms and interchange via lifts.
Impaired Mobility Set Down	Yes

Getting to and from the station
Accessible Taxis	Yes	Accessible taxis are available to book

Staff help
Staff Help Available	Yes	Mon - Fri: 6:10 AM to 7:30 PM Sat: 7:40 AM to 7:40 PM Sun: 9:10 AM to 4:40 PM
Assisted Travel	Yes	Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
Helpline Contact	Yes	0345 322 7021 or Textphone 0800 783 4548
Accessible Public Telephones	Yes	Public telephones are not wheelchair accessible

Station facilities

Baby Change	Yes	platform 2- Available during staffing hours
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Shops	Yes	Flower stall
Station Buffet	Yes	Coffee shop in Booking Hall and Selecta vending machine
Toilets	Yes	Platform 2- Available during staffing hours
CCTV	Yes
Atm Machine	No
Telephones	No
Waiting Room	No	Heated waiting area in booking hall only available when staff are present

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		On way in to access trains

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points	Yes	On platform
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021

Car parking

Car parking	Yes
Name: Station Car Park Operator: Southeastern Spaces: 8 Car Parking Contact Available: No Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: No Accessible Spaces: 3 Accessible Spaces Note: Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 10 Type: Stands Location: Note: You may leave your cycle in the rack provided however you do so at your own risk.
Cycle Storage CCTV	No

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 10
Type: Stands
Location:
Note:

You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage CCTV

Other transport

Location for Rail Replacement Services	Yes	From the replacement bus stop on the station forecourt (what 3 words: light.bronze.finishing).
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Taxi Rank	No

General information

Station Operator	SE
Station Code	GNH
Staffing Level	Full Time

Live departures & arrivals for Greenhithe For Bluewater

Departures

Arrivals

Live departures for Greenhithe for Bluewater
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
17:13	London Charing Cross via Sidcup Platform 1	1	17:36 23 mins late
17:25	London Victoria via Bexleyheath Platform 1	1	Delayed	n/a
17:31	Northfleet Platform 2	2	17:32 1 min late
17:36	Rainham (Kent)		Cancelled
This train has been cancelled because of a fault with the signalling system earlier today
17:39	Bedford Platform 1	1	17:44 5 mins late	n/a
17:43	London Charing Cross via Sidcup Platform 1	1	On time
17:44	Gravesend Platform 2	2	17:50 6 mins late
17:55	London Victoria via Bexleyheath Platform 1	1	On time
18:01	Gravesend		Cancelled
This train has been cancelled because of a fault with the signalling system
18:06	Rainham (Kent)		Cancelled
This train has been cancelled because of a points failure

Live arrivals at Greenhithe for Bluewater
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
17:13	Northfleet Platform 1	1	17:35 22 mins late
17:25	Gravesend Platform 1	1	Delayed	n/a
17:31	London Victoria Platform 2	2	17:32 1 min late
17:36	Luton		Cancelled
This train has been cancelled because of a fault with the signalling system earlier today
17:38	Rainham (Kent) Platform 1	1	17:43 5 mins late	n/a
17:43	Gravesend Platform 1	1	On time
17:44	London Charing Cross Platform 2	2	17:49 5 mins late
17:55	Northfleet Platform 1	1	On time
18:01	London Victoria		Cancelled
This train has been cancelled because of a fault with the signalling system
18:06	Luton		Cancelled
This train has been cancelled because of a points failure

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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