Faversham

Counters can be raised or lowered to suit all customers

booking hall/ car park entrance

Platform 1 / 2 available during staffing hours. This toilet is stoma friendly.

Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access from subway to all platforms now available via lifts. Access from car park involves using a second lift and a steep slope. Access from ticket office side involves a steep ramp only.

Accessible taxis are available to book

Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes.  The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed,  the ticket office or you can use the help point.

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

Public telephones are not wheelchair accessible

Buffet,coffee bar and Selecta vending machines

Platforms 1/2 and 3/4- Available during staffing hours

Heated waiting room on platforms 3 and 4 Only available when staff present

In subway

Sheltered: Yes
Spaces: 33
Type: Stands
Location:

In the car park and on the ramp to the car park form the subway

You may leave your cycle in the rack provided however you do so at your own risk.

Bus stop on Station Road outside the station entrance.

There is a taxi rank at the front of the station

Information to plan your onward journey is available in a printable format here