Ebbsfleet International Train Station

 There are standing height and wheelchair height ticket counters available.

booking hall

Booking Hall- Available during staffing hours. This toilet is stoma friendly.

Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access from platform 5 & 6 (North Kent platforms) to main entrance and to interchange with South Kent platforms 2 & 3 involve using a ramp. Lifts available from station concourse to access platforms.

Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance of the train as possible you would like to get - we recommend at least 20 minutes.  The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed,  the ticket office or you can use the help point.

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

Only available when staff present

M&S

coffee shop

Booking Hall - Available during staffing hours

The shelters are on the platforms and have heating

On platform

Sheltered: Yes
Spaces: 44
Type: Stands
Location:

On the approach to the station from the main car parks

You may leave your cycle in the rack provided however you do so at your own risk.

Coach bays at the far end of the main station concourse (what 3 words: grit.feed.agenda)