East Croydon Train Station

Address

East Croydon station
Station Approach
Croydon
CR0 1LF

Station staff availability

Station staff availability
Mon - Fri	24 Hours
Sat	24 Hours
Sun	24 Hours

For full accessibility information at East Croydon, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	24 Hours
Sat:	24 Hours
Sun:	24 Hours

0 Station updates

Station details

The lifts are out of order between platforms 1 & 2 and platforms 5 & 6 and the footbridge at East Croydon station. This affects Southern & Thameslink services towards Three Bridges, Caterham, Tattenham Corner, Horsham and London Bridge via Norbury.

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Step Free Access	No	This is a Category B1 station: Step Free access to all platforms. Access to all platforms via long (approx. 60 metres) steep (approx. 1:10 gradient) ramps from main entrance/concourse at all times. Lift access is available to all platforms via the Lansdowne Road/Dingwall Road entrance 0600-0000. The Assistance Meeting Point is the by Information Point on station concourse.
Impaired Mobility Set Down	Yes	Located on the east side of the station entrance.
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Assisted Travel	Yes	Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Southern.
Helpline Contact	Yes	For help with planning your journey, or to book assistance, please contact our assisted travel helpline on: Phone - 0800 138 1016 Textphone - 0800 138 1018
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes	Located outside the front of the station.
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Shops	Yes
Station Buffet	Yes
Toilets	Yes
Waiting Room	Yes	There are heated waiting rooms and covered waiting areas on each platform available 24 hours a day.
CCTV	Yes
Baby Change	No
Telephones	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Travelcard		Zone 5
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Comments		Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services

Lost Property Contact Available	Yes	Website: https://www.southernrailway.com/lostproperty
Ticket Gate	Yes
Customer Help Points	Yes	The Assistance Meeting Point is by the Information Point on the station concourse.

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 40 Type: Stands Location: Located by the station entrance, opposite Platform 6. Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 40
Type: Stands
Location:

Located by the station entrance, opposite Platform 6.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Please click the link for details regarding the rail replacement bus location.
Taxi Rank	Yes	Yes, located by on the east side of the station entrance.
Bus Service	Yes	Information to plan your onward journey is available in the “Onward Travel Information Map” within the map section below.

General information

Station Operator	SN
Station Code	ECR
Staffing Level	Full Time

Live departures & arrivals for East Croydon

Departures

Arrivals

Live departures for East Croydon
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
04:40	Bedford Platform 4	4	On time	n/a
04:59	Gatwick Airport Platform 5	5	On time
05:07	Brighton		Cancelled	n/a
This train has been cancelled because of a shortage of train crew
05:10	Bedford via London Bridge Platform 4	4	Delayed	n/a
05:20	London Bridge via Forest Hill Platform 4	4	On time
05:20	Uckfield Platform 6	6	On time	n/a
05:22	Three Bridges			n/a
05:25	Brighton		On time	n/a
05:28	Brighton		Cancelled	n/a
This train has been cancelled because of a shortage of train crew
05:40	Bedford via London Bridge Platform 2	2	On time

Live arrivals at East Croydon
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
04:39	Three Bridges Platform 4	4	On time	n/a
04:58	London Victoria Platform 5	5	On time
05:06	Bedford		Cancelled	n/a
This train has been cancelled because of a shortage of train crew
05:08	Brighton Platform 4	4	Delayed	n/a
05:19	Purley Platform 4	4	On time
05:22	London St Pancras (Intl)			n/a
05:25	London Victoria		On time	n/a
05:27	Bedford		Cancelled	n/a
This train has been cancelled because of a shortage of train crew
05:40	Three Bridges Platform 2	2	On time
05:41	London Victoria Platform 6	6	On time

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for East Croydon

No timetables.

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