East Croydon Train Station

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

This is a Category B1 station: Step Free access to all platforms.

• Access to all platforms via long (approx. 60 metres) steep (approx. 1:10 gradient) ramps from main entrance/concourse at all times.
• Lift access is available to all platforms via the Lansdowne Road/Dingwall Road entrance 0600-0000.

The Assistance Meeting Point is the by Information Point on station concourse.

Located on the east side of the station entrance.

Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:

• Phone - 0800 138 1016
• Textphone - 0800 138 1018

Located outside the front of the station.

There are heated waiting rooms and covered waiting areas on each platform available 24 hours a day.

Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station. Always check Oyster is accepted at your destination before you tap in.

The Assistance Meeting Point is by the Information Point on the station concourse.

Sheltered: No
Spaces: 40
Type: Stands
Location:

Located by the station entrance, opposite Platform 6.

Cycles are left at owners risk. Abandoned cycles may be removed.

Please click the link for details regarding the rail replacement bus location.

Yes, located by on the east side of the station entrance.

Information to plan your onward journey is available in the “Onward Travel Information Map” within the map section below.