Chester Road Train Station

Address

Chester Road station
Station Approach
Chester Road
B73 5JS

Station staff availability

Station staff availability
Mon	06:00-19:00
Tue	06:00-19:00
Wed	06:00-19:00
Thu	06:00-19:00
Fri	07:00-20:00
Sat	08:00-20:00
Sun	09:00-16:00

For full accessibility information at Chester Road, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon:	06:00-19:00
Tue:	06:00-19:00
Wed:	06:00-19:00
Thu:	06:00-19:00
Fri:	07:00-20:00
Sat:	08:00-20:00
Sun:	09:00-16:00

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	A Ticket Vending Machine is available in the station entrance area to Platform 2.
Step Free Access	No	This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Impaired Mobility Set Down	Yes	Slope entrance to station from Bus stop. Ramps to platforms 120m.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	Yes	Accessible taxis are not available

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Telephones	Yes
Waiting Room	Yes
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Toilets	No
Toilets Note: N/A

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Ticket Vending Machines are located on the walkway leading to Platform 1 and outside the ticket office leading to Platform 2.

Smartcards
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.nationalrail.co.uk/
Customer Services		Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.Chester Road is acredited by the Secure Station Scheme
Customer Help Points	Yes	On both platforms
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.Chester Road is acredited by the Secure Station Scheme

Car parking

Car parking	Yes
Name: Green Lanes Operator: Transport for West Midlands Spaces: 164 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 9 Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 10 Type: Stands Location:
Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes	Rail replacement vehicles will operate from the bus stops on Chester Road, near to the junction with Green Lane. Please check your destination before boarding. Please click here for walking directions from the station to the rail replacement bus stop. Please click here for a directional video to the rail replacement bus stop.
Taxi Rank	Yes	Sutton Radio 0121 311 1113 Parkers 0121 355 6969
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Tube, Overground and Tram links	No

General information

Station Operator	WM
Station Code	CRD
Staffing Level	partTime

Live departures & arrivals for Chester Road

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.