Cheshunt Train Station

Address

Cheshunt station
Windmill Lane
Cheshunt
EN8 9AQ

Station staff availability

Station staff availability
Mon - Fri	06:15-19:45
Sat	06:15-19:45
Sun	08:15-15:40

For full accessibility information at Cheshunt, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:15-19:45
Sat:	06:15-19:45
Sun:	08:15-15:40

0 Station updates

Station details

Access to ticket office
The automatic doors at the front of the station at Cheshunt are unfortunately out of service until further notice. This means that access to the ticket office at Cheshunt is via Platform 2 and not direct from the street. We are sorry for any inconvenience this may cause.

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes
Step Free Access	No	This station has step free access to both platforms from either side of Windmill Lane Level Crossing, approximately 75 metres walking route from one to the other. A stepped footbridge exists between platforms. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the Ticket Office.
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Details of nearest taxis are shown on station information poster

Staff help
Staff Help Available	Yes	Mon - Fri: 6:15 AM to 7:45 PM Sat: 6:15 AM to 7:45 PM Sun: 8:15 AM to 3:40 PM Staff Help Available Note: Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (4 miles north) for trains to London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 028 28 78
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes	Located on concourse
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note:
Shops	Yes	Passport Photo Booth
Station Buffet	Yes	Coffee kiosk
Toilets	Yes	The accessible toilets are located on the concourse and available during staffing hours, key available from ticket office
CCTV	Yes
Baby Change	No
Telephones	No
Waiting Room	No	Platform 1

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes
Travelcard		Zone 8

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Ticket Gate	Yes
Customer Services		Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.
Customer Help Points	Yes	Help points available on each platform.
Lost Property Contact Available	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Car parking

Car parking	Yes
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 171 Car Parking Contact Available: No Phone number: Website: http://www.ncp.co.uk Accessible Car Park Equipment: Yes Accessible Spaces: 10	Daily Charge: £12.00 Weekly Charge: £46.00 Monthly Charge: £190.00
Name: Operator: National Car Parks Ltd Spaces: 0 Car Parking Contact Available: No Phone number: Website: http://www.ncp.co.uk Accessible Car Park Equipment: Yes

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 78 Type: Stands,Racks Location: Platform
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 78
Type: Stands,Racks
Location:

Platform

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	London Overground substitute buses only, bus stop outside station entrance.
Taxi Rank	Yes	out of station turn left
Bus Service	Yes	Buses operate from outside the station. Cheshunt is a PlusBus location click here to see the PlusBus map

General information

Station Operator	LE
Station Code	CHN
Staffing Level	partTime

Live departures & arrivals for Cheshunt

Departures

Arrivals

Live departures for Cheshunt
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
05:17	London Liverpool Street via Seven Sisters Platform 3	3	On time	n/a
05:40	London Liverpool Street Platform 1	1	On time	n/a
05:44	London Liverpool Street Platform 1	1	On time	n/a
05:48	Cambridge Platform 2	2	On time	n/a
05:57	London Liverpool Street Platform 1	1	On time	n/a
06:00	Stratford (London) Platform 1	1	On time	n/a
06:02	London Liverpool Street via Seven Sisters Platform 3	3	On time	n/a
06:09	Hertford East Platform 2	2	On time	n/a
06:18	Cambridge Platform 2	2	On time	n/a
06:19	London Liverpool Street Platform 1	1	On time	n/a

Live arrivals at Cheshunt
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
05:40	Cambridge Platform 1	1	On time	n/a
05:44	Hertford East Platform 1	1	On time	n/a
05:48	London Liverpool Street Platform 2	2	On time	n/a
05:57	Bishops Stortford Platform 1	1	On time	n/a
06:00	Bishops Stortford Platform 1	1	On time	n/a
06:09	London Liverpool Street Platform 2	2	On time	n/a
06:18	London Liverpool Street Platform 2	2	On time	n/a
06:19	Cambridge Platform 1	1	On time	n/a
06:24	London Liverpool Street Platform 3	3	On time	n/a
06:28	London Liverpool Street Platform 2	2	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Cheshunt

No timetables.

Download Station Information for Cheshunt (HTML file)

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