Chalkwell Train Station

Address

Chalkwell station
The Ridgeway
Chalkwell
SS0 8PX

Station staff availability

Station staff availability
Mon - Fri	06:00-19:00

For full accessibility information at Chalkwell, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:15-19:45
Sat:	06:40-16:15
Sun:	07:45-15:30

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	No	Step free access is not available to either platform at this station
Impaired Mobility Set Down	Yes	Outside front of station
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 6:00 AM to 7:00 PM
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03457 44 44 22
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	Yes	No

Station facilities

Baby Change	Yes	Ladies toilets
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes	Coffee station kiosk
Telephones	Yes
Toilets	Yes	Toilets are located on Platforms 1&2. Access to the National key toilets must be requested at the Ticket Office window.
CCTV	Yes
Atm Machine	No
Shops	No
Waiting Room	No	Platform 1 & 2

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Smartcard Issued	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 03457 44 44 22 Website: https://www.c2c-online.co.uk/help-feedback/lost-property/
Ticket Gate	Yes
Customer Services		Monday - Friday, 08:00 - 20:00Saturday - Sunday, 09:00 - 16:00Public Holidays, 09:00 - 16:00Closed Christmas Day and Boxing Day0345 744 4422 (option 3, followed by option 3)contact@c2crail.co.uk
Customer Help Points	Yes
Lost Property Contact Available	No
Customer Services: Monday - Friday, 08:00 - 20:00Saturday - Sunday, 09:00 - 16:00Public Holidays, 09:00 - 16:00Closed Christmas Day and Boxing Day0345 744 4422 (option 3, followed by option 3)contact@c2crail.co.uk

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 50 Type: Stands Location: Outside station entrance Note: Stands are owned and maintained by council
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 50
Type: Stands
Location:

Outside station entrance

Note:

Stands are owned and maintained by council

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	c2c Rail Replacement outside the front of the station, on The Ridgeway: • Buses toward London at Bus Stop A, in front of the Station Entrance (W3W ///films.garage.rash) • Buses toward Southend at Bus Stop B, across The Ridgeway near Beach Ave (W3W ///dusty.trap.bets)
Taxi Rank	Yes	Outside front of station
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Tube, Overground and Tram links	No

General information

Station Operator	CC
Station Code	CHW
Staffing Level	partTime

Live departures & arrivals for Chalkwell

Departures

Arrivals

Live departures for Chalkwell
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:54	London Liverpool Street via Basildon Platform 1	1	06:55 1 min late	n/a
06:58	Shoeburyness Platform 2	2	On time	n/a
07:03	Shoeburyness Platform 2	2	07:08 5 mins late	n/a
07:10	London Liverpool Street via Basildon Platform 1	1	On time	n/a
07:18	London Liverpool Street via Tilbury Platform 1	1	On time	n/a
07:23	Shoeburyness Platform 2	2	07:25 2 mins late	n/a
07:24	London Liverpool Street via Basildon Platform 1	1	On time	n/a
07:40	London Liverpool Street via Basildon Platform 1	1	On time	n/a
07:44	Southend Central Platform 2	2	On time	n/a
07:47	London Liverpool Street via Tilbury Platform 1	1	On time	n/a

Live arrivals at Chalkwell
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:54	Shoeburyness Platform 1	1	06:55 1 min late	n/a
06:58	London Liverpool Street Platform 2	2	On time	n/a
07:03	Upminster Platform 2	2	07:08 5 mins late	n/a
07:10	Shoeburyness Platform 1	1	On time	n/a
07:18	Shoeburyness Platform 1	1	On time	n/a
07:23	London Liverpool Street Platform 2	2	On time	n/a
07:24	Shoeburyness Platform 1	1	On time	n/a
07:40	Shoeburyness Platform 1	1	On time	n/a
07:44	London Liverpool Street Platform 2	2	On time	n/a
07:47	Thorpe Bay Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.