Brockley Train Station

Address

Brockley station
Coulgate Street
Brockley
SE4 2RW

Station staff availability

Staff Help Available Note:

Customer service staff are available from start until end of service, 7 days a week

Ticket office availability

Ticket office availability
Mon - Fri:	06:10-20:05
Sat:	07:00-20:05
Sun:	08:10-15:45

0 Station updates

Station details

The lifts are out of order between platform 1 and the exit/entry at Brockley station.

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	No	Accessibility category B1. Level access to Platform 2 (southbound) and lift access to Platform 1 (northbound) from street level, but no step-free interchange between platforms. Step-free platform interchange requires 50m journey via street
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

Staff help
Staff Help Available	Yes	Staff Help Available Note: Customer service staff are available from start until end of service, 7 days a week
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Helpline Contact	Yes	0343 222 1234
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes	Coffee kiosk
Telephones	Yes
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Travelcard		Zone 2
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available	Yes	Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.Call London Overground Customer Services 0845 601 4867 for issues related to London Overground station staff and facilities.
Customer Help Points	Yes
Customer Services: Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.Call London Overground Customer Services 0845 601 4867 for issues related to London Overground station staff and facilities.

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 16 Type: Stands Location: station front
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 16
Type: Stands
Location:

station front

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Use bus stop BB in Brockley Road for buses towards Crystal Palace, East Croydon, Norwood Junction, Sutton and West Croydon Use bus stop BA in Brockley Road for buses towards London Bridge and New Cross Gate
Taxi Rank	Yes	If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
Bus Service	Yes	Information to plan your onward journey is available in a printable format here

Location for Rail Replacement Services

Yes

Use bus stop BB in Brockley Road for buses towards Crystal Palace, East Croydon, Norwood Junction, Sutton and West Croydon

Use bus stop BA in Brockley Road for buses towards London Bridge and New Cross Gate

Taxi Rank

Yes

If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

Bus Service

Yes

Information to plan your onward journey is available in a printable format here

General information

Station Operator	LO
Station Code	BCY
Staffing Level	partTime

Live departures & arrivals for Brockley

Departures

Arrivals

Live departures for Brockley
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
09:07	Highbury & Islington Platform 1	1	09:10 3 mins late	n/a
09:11	Crystal Palace Platform 2	2	On time	n/a
09:14	Highbury & Islington Platform 1	1	On time	n/a
09:17	West Croydon Platform 2	2	On time	n/a
09:22	Highbury & Islington Platform 1	1	On time	n/a
09:26	Crystal Palace Platform 2	2	On time	n/a
09:29	Highbury & Islington Platform 1	1	On time	n/a
09:32	West Croydon Platform 2	2	On time	n/a
09:33	London Bridge Platform 1	1	On time
09:37	Highbury & Islington Platform 1	1	On time	n/a

Live arrivals at Brockley
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
09:07	West Croydon Platform 1	1	09:10 3 mins late	n/a
09:11	Highbury & Islington Platform 2	2	On time	n/a
09:14	Crystal Palace Platform 1	1	On time	n/a
09:17	Highbury & Islington Platform 2	2	On time	n/a
09:22	West Croydon Platform 1	1	On time	n/a
09:26	Highbury & Islington Platform 2	2	On time	n/a
09:29	Crystal Palace Platform 1	1	On time	n/a
09:32	Highbury & Islington Platform 2	2	On time	n/a
09:33	London Victoria Platform 1	1	On time
09:37	West Croydon Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Brockley

No timetables.

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