Bishops Stortford Train Station

Address

Bishops Stortford station
Station Road
Bishops Stortford
CM23 3BL

Station staff availability

Station staff availability
Mon - Fri	05:00-01:00
Sat	05:00-01:00
Sun	05:00-01:00

For full accessibility information at Bishops Stortford, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:00-21:00
Sat:	06:00-21:00
Sun:	07:00-21:00

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes
Step Free Access	Yes	This station has step free access to all platforms. Lifts available. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Details of nearest taxis are shown on station information poster

Staff help
Staff Help Available	Yes	Mon - Fri: 5:00 AM to 1:00 AM Sat: 5:00 AM to 1:00 AM Sun: 5:00 AM to 1:00 AM Staff Help Available Note: Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 028 28 78
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes	Outside WH Smith
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens,
Shops	Yes	Newsagent
Station Buffet	Yes
Toilets	Yes	The toilets are located on Platform 1. The accessible (radar key) toilets are located on platform 1. Toilets are open during staffing hours only
CCTV	Yes
Telephones	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Ticket Gate	Yes
Customer Services		Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.
Customer Help Points	Yes
Lost Property Contact Available	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Car parking

Car parking	Yes
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 672 Car Parking Contact Available: No Phone number: 0345 050 7080 Website: http://www.ncp.co.uk Accessible Car Park Equipment: Yes Accessible Spaces: 39	Daily Charge: £11.00 Weekly Charge: £44.00 Monthly Charge: £158.00
Name: Premium Bay Operator: National Car Parks Ltd Spaces: 60 Car Parking Contact Available: No Phone number: 0345 050 7080 Website: http://www.ncp.co.uk Accessible Car Park Equipment: Yes

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 236 Type: Compounds,Stands,Racks Location: On station forecourt
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 236
Type: Compounds,Stands,Racks
Location:

On station forecourt

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Bus stops outside station on new link road.
Taxi Rank	Yes	in front of station
Bus Service	Yes	Bishops Stortford is a PlusBus location click here to see the PlusBus map. (http://www.plusbus.info/pdfs/PB 624.pdf)
Tube, Overground and Tram links	No

General information

Station Operator	LE
Station Code	BIS
Staffing Level	Full Time

Live departures & arrivals for Bishops Stortford

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.