Benfleet Train Station

Address

Benfleet station
Ferry Road
Benfleet
SS7 1NF

Station staff availability

Station staff availability
Mon - Fri	06:00-21:00

For full accessibility information at Benfleet, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:15-21:30
Sat:	05:15-21:45
Sun:	06:15-21:15

0 Station updates

Station details

Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	Platform 1. This can be accessed using a radar key.
Step Free Access	Yes	There are no lifts at the station, but step free access is available to both platforms from street level via electronic gates
Impaired Mobility Set Down	Yes	Outside station entrance
Accessible Booking Office Counter	No
Wheelchairs Available	No

Getting to and from the station
Accessible Taxis	Yes	Operated by local companies. Pre-booking advised

Staff help
Staff Help Available	Yes	Mon - Fri: 6:00 AM to 9:00 PM Staff Help Available Note: Please call 03457 44 44 22
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03457 44 44 22
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes
Baby Change	Yes	Female toilets
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes
Station Buffet	Yes	Platform 1
Telephones	Yes
Toilets	Yes	The toilets are located on Platforms 1 and 2. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
CCTV	Yes
Waiting Room	No	Platforms 1 & 2

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Smartcard Issued	No

Oyster Pay as you go Information
Oyster Comments		.
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 03457 44 44 22 Website: https://www.c2c-online.co.uk/help-feedback/lost-property/
Ticket Gate	Yes
Customer Services		Monday - Friday, 08:00 - 20:00Saturday, Sunday and Public Holidays: 09:00 - 16:00Christmas Day - Boxing Day: Closed.0345 744 4422 (option 3, followed by option 3)contact@c2crail.co.uk
Customer Help Points	Yes	On platforms, accessible via electronic gates from street level
Lost Property Contact Available	No
Customer Services: Monday - Friday, 08:00 - 20:00Saturday, Sunday and Public Holidays: 09:00 - 16:00Christmas Day - Boxing Day: Closed.0345 744 4422 (option 3, followed by option 3)contact@c2crail.co.uk

Car parking

Car parking	Yes
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 125 Notes: Daily and Weekly Tickets can be purchased at the Rail Ticket Machines. Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays Car Parking Contact Available: No Phone number: 0845 050 70 80 Website: https://www.ncp.co.uk/find-a-car-park/car-parks/benfleet-station-c2c/ Note: Daily and Weekly Tickets can be purchased at the Rail Ticket Machines. Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays Accessible Car Park Equipment: No Accessible Spaces: 3	Daily Charge: £6.40 Weekly Charge: £32.00 Monthly Charge: £131.00
Name: Benfleet Station Car Park (Premier Reserved Parking) Operator: National Car Parks Ltd Spaces: 0 Notes: Daily and Weekly Tickets can be purchased at the Rail Ticket Machines. Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays Car Parking Contact Available: No Phone number: 0845 050 70 80 Website: https://www.ncp.co.uk/find-a-car-park/car-parks/benfleet-station-c2c/ Note: Daily and Weekly Tickets can be purchased at the Rail Ticket Machines. Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays Accessible Car Park Equipment: No

Yes

Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 125
Notes:

Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.

Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

Car Parking Contact Available: No
Phone number: 0845 050 70 80
Website: https://www.ncp.co.uk/find-a-car-park/car-parks/benfleet-station-c2c/
Note:

Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.

Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

Accessible Car Park Equipment: No
Accessible Spaces: 3

Daily Charge: £6.40
Weekly Charge: £32.00
Monthly Charge: £131.00

Name: Benfleet Station Car Park (Premier Reserved Parking)
Operator: National Car Parks Ltd
Spaces: 0
Notes:

Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.

Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

Car Parking Contact Available: No
Phone number: 0845 050 70 80
Website: https://www.ncp.co.uk/find-a-car-park/car-parks/benfleet-station-c2c/
Note:

Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.

Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

Accessible Car Park Equipment: No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 67 Type: Compounds,Stands Location: Outside station entrance Note: Some stands available on adjacent council land. For information regarding the dedicated cycle shed, please enquire at the ticket office.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 67
Type: Compounds,Stands
Location:

Outside station entrance

Note:

Some stands available on adjacent council land. For information regarding the dedicated cycle shed, please enquire at the ticket office.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	c2c Rail Replacement down Ferry Road: Buses toward London at Bus Stop E, the stop by the crossing adjacent to East Haven Creek (W3W ///season.spike.rests) Buses toward Southend at Bus Stop A, the closest stop to the Platform 1 Entrance (W3W ///happy.window.icons)
Taxi Rank	Yes	Outside main entrance, turn left under subway
Bus Service	Yes	Information to plan your onward journey is available in a printable format here

Location for Rail Replacement Services

Yes

c2c Rail Replacement down Ferry Road:

Buses toward London at Bus Stop E, the stop by the crossing adjacent to East Haven Creek (W3W ///season.spike.rests)
Buses toward Southend at Bus Stop A, the closest stop to the Platform 1 Entrance (W3W ///happy.window.icons)

Taxi Rank

Yes

Outside main entrance, turn left under subway

Bus Service

Yes

Information to plan your onward journey is available in a printable format here

General information

Station Operator	CC
Station Code	BEF
Staffing Level	Full Time

Live departures & arrivals for Benfleet

Departures

Arrivals

Live departures for Benfleet
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
13:02	Shoeburyness Platform 2	2	13:04 2 mins late	n/a
13:14	London Fenchurch Street via Basildon Platform 1	1	On time	n/a
13:15	Southend Central Platform 2	2	On time	n/a
13:20	London Fenchurch Street via Tilbury Platform 1	1	On time	n/a
13:20	Shoeburyness Platform 2	2	On time	n/a
13:28	London Fenchurch Street via Basildon Platform 1	1	On time	n/a
13:32	Shoeburyness Platform 2	2	On time	n/a
13:44	London Fenchurch Street via Basildon Platform 1	1	On time	n/a
13:45	Southend Central Platform 2	2	On time	n/a
13:50	Shoeburyness Platform 2	2	On time	n/a

Live arrivals at Benfleet
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
13:02	London Fenchurch Street Platform 2	2	13:03 1 min late	n/a
13:14	Shoeburyness Platform 1	1	On time	n/a
13:15	London Fenchurch Street Platform 2	2	On time	n/a
13:20	Southend Central Platform 1	1	On time	n/a
13:20	London Fenchurch Street Platform 2	2	On time	n/a
13:28	Shoeburyness Platform 1	1	On time	n/a
13:32	London Fenchurch Street Platform 2	2	On time	n/a
13:44	Shoeburyness Platform 1	1	On time	n/a
13:45	London Fenchurch Street Platform 2	2	On time	n/a
13:50	London Fenchurch Street Platform 2	2	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Benfleet

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Benfleet Train Station

Address

Station staff availability

Ticket office availability

Station details

Live departures & arrivals for Benfleet

Usual seating availability

timetables for Benfleet