Belvedere Train Station

Address

Belvedere station
Station Road
Belvedere
DA17 6JJ

Station staff availability

Station staff availability
Mon - Fri	06:10-18:40
Sat	07:40-14:20
Sun	Closed

For full accessibility information at Belvedere, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:10-18:40
Sat:	07:40-14:20
Sun:	Closed

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes	There are fixed standing height and wheelchair height counters available at this station.
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	Station forecourt
Step Free Access	No	Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to both platforms. No step free interchange between platforms which is via a footbridge.
Wheelchairs Available	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Accessible taxis are available to book

Staff help
Staff Help Available	Yes	Mon - Fri: 6:10 AM to 6:40 PM Sat: 7:40 AM to 2:20 PM Sun: Unavailable
Assisted Travel	Yes	Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations . This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
Helpline Contact	Yes	0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Accessible Public Telephones	Yes	Public telephones are not wheelchair accessible

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes	Coffee kiosk
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Telephones	No
Toilets	No
Waiting Room	No	Heated waiting area in booking hall only available when staff are present

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		On way in to access trains from Station Road South side of station

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes
Travelcard		Zone 5

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Comments		Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available	Yes	Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/
Customer Services		This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points	Yes	On platform
Ticket Gate	No
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 10 Type: Stands Location: front of station Note: You may leave your cycle in the rack provided however you do so at your own risk.
Cycle Storage CCTV	No

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 10
Type: Stands
Location:

front of station

Note:

You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage CCTV

Other transport

Location for Rail Replacement Services	Yes	Towards Dartford - Bus stop C on Lower Road. (what 3 words: whites.jars.pills) Towards Plumstead - Bus stop H on Lower Road. (what 3 words: along.belly.bill)
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Taxi Rank	No

Location for Rail Replacement Services

Yes

Towards Dartford - Bus stop C on Lower Road. (what 3 words: whites.jars.pills)
Towards Plumstead - Bus stop H on Lower Road. (what 3 words: along.belly.bill)

Bus Service

Yes

Information to plan your onward journey is available in a printable format here

Taxi Rank

General information

Station Operator	SE
Station Code	BVD
Staffing Level	partTime

Live departures & arrivals for Belvedere

Departures

Arrivals

Live departures for Belvedere
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
15:41	Dartford Platform 2	2	15:44 3 mins late	n/a
15:45	London Cannon Street via Greenwich Platform 1	1	On time
15:50	London Cannon Street via Lewisham Platform 1	1	On time	n/a
16:02	Eltham Platform 2	2	On time	n/a
16:05	London Cannon Street via Greenwich Platform 1	1	On time
16:11	Dartford Platform 2	2	On time
16:15	London Cannon Street via Greenwich Platform 1	1	On time
16:21	London Cannon Street via Lewisham Platform 1	1	On time	n/a
16:30	Eltham		On time
16:35	Dartford		On time	n/a

Live arrivals at Belvedere
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
15:41	London Cannon Street Platform 2	2	15:43 2 mins late	n/a
15:45	London Cannon Street Platform 1	1	On time
15:50	Dartford Platform 1	1	On time	n/a
16:02	London Cannon Street Platform 2	2	On time	n/a
16:05	Slade Green Platform 1	1	On time
16:11	London Cannon Street Platform 2	2	On time
16:15	London Cannon Street Platform 1	1	On time
16:21	Dartford Platform 1	1	On time	n/a
16:30	London Cannon Street		On time
16:35	London Cannon Street		On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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