Bekesbourne Train Station

platform 1

This is a category B2 station. Step free access to platform 1 for services to London from the car park. Step free access to Platform 2 for services towards Dover from long side path off Station Road. Step access via footbridge between platforms. Unstaffed station. Ramp for train access and staff to assist, are on the trains.

Accessible taxis are available to book

This is an unstaffed station. Ramp for train access and staff to assist, are on the trains and they can only help getting on and off trains . You can book assistance up to 2 hours before your journey. If you need assistance whether booked or unbooked please ensure you make yourselves visible on the platform so the on train staff can see you. There are also Help points on the platform where you can get in touch with our assisted travel team. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague.  There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you. Where staff are not available at the station to assist, or you need assistance beyond just getting on or off the train, we have a Mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

Public telephones are not wheelchair accessible

On platform

• Towards Dover: Bus stop outside the Village Hall on Station Road. (what 3 words: ferrets.enjoys.ahead)
• Towards Canterbury: Bus Stop opposite the Village Hall on School Lane. (what 3 words: sprinter.canny.reef)

Information to plan your onward journey is available in a printable format here