Beckenham Hill Train Station

All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

This is a Category B2 station: Step-free access to both platforms via separate entrances. Long step-free route between platforms via the street. (greater than 400m, above 1:10 gradient).

The Assistance Meeting Point is by the ticket office.

At the front of the station.

Please beware that this area is mainly loose gravel.

If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

Trains calling at this station do not have on board staff. Alternatively, you can arrange assistance by:

• Pressing the “emergency & assisted travel” button on a station Help Point
• Calling our freephone number: 0800 058 2844
• Texting us on 0800 138 1018

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Thameslink.

For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:

• Email - customerservices@thameslinkrailway.com
• Phone - 0800 058 2844
• Textphone - 0800 138 1018

There is a heated waiting area on platform 1, during staffed hours.

Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station. Always check Oyster is accepted at your destination before you tap in.

The Assistance Meeting Point is by the ticket office.

Sheltered: Yes
Spaces: 14
Type: Stands
Location:

Cycles are left at owners risk. Abandoned cycles may be removed.

Please click the link for details regarding the rail replacement bus location.

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.