Ash Vale Train Station

Address

Ash Vale station
Station Approach
Ash Vale
GU12 5LP

Station staff availability

Station staff availability
Mon - Fri	06:25-12:00
Sat	08:00-13:00
Sun	Closed

For full accessibility information at Ash Vale, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:25-12:00
Sat:	08:00-13:00
Sun:	Closed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Step Free Access	No	Step-free category C station. Steps to both platforms.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 6:25 AM to 12:00 PM Sat: 8:00 AM to 1:00 PM Sun: Unavailable
Assisted Travel	Yes	Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Helpline Contact	Yes	0800 5282100
Helpline Opening Hours	Yes	Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens,
Toilets	Yes	The toilets are located on Platform 2.
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		The ticket office is located on Platform 1.A Ticket Vending Machine with a video help link is located by the entrance to the booking hall.

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Customer Services		Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points	Yes	Customer Help points are located on every platform
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Please contact our Customer Service Centre on 0345 6000 650

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 42 Type: Racks Location: 20 sheltered spaces available
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 42
Type: Racks
Location:

20 sheltered spaces available

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	To Aldershot: Lysons Avenue (B3166) bus shelter. To Ascot/Woking / Farnborough: Frimley Road (B3411) bus shelter.
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	SW
Station Code	AHV
Staffing Level	partTime

Live departures & arrivals for Ash Vale

Departures

Arrivals

Live departures for Ash Vale
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
07:34	Ascot Platform 1	1	On time	n/a
07:39	London Waterloo Platform 1	1	On time	n/a
07:45	Alton Platform 2	2	On time	n/a
07:49	Aldershot Platform 2	2	On time	n/a
08:04	Ascot Platform 1	1	On time	n/a
08:09	Woking Platform 1	1	On time	n/a
08:16	Aldershot Platform 2	2	On time	n/a
08:19	Alton Platform 2	2	On time	n/a
08:34	Ascot		On time	n/a
08:39	London Waterloo		On time	n/a

Live arrivals at Ash Vale
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
07:34	Aldershot Platform 1	1	On time	n/a
07:38	Alton Platform 1	1	On time	n/a
07:44	Woking Platform 2	2	On time	n/a
07:49	Ascot Platform 2	2	On time	n/a
08:04	Aldershot Platform 1	1	On time	n/a
08:08	Alton Platform 1	1	On time	n/a
08:16	Ascot Platform 2	2	On time	n/a
08:18	Woking Platform 2	2	On time	n/a
08:34	Aldershot		On time	n/a
08:38	Alton		On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.