Alresford (Essex) Train Station

Address

Alresford station
Station Road
Alresford
CO7 8AA

Station staff availability

Staff Help Available Note:

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.What assistance is available for customers using this station?

Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station

Assistance meeting point is on the platform, next to the yellow boarding ramp.

Ticket office availability

Unstaffed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	No	This station has step free access to both platforms from Station Road, with approximately 20 metres between the two entrances which are either side of the level crossing. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is on the platform, next to the yellow boarding ramp.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Details of nearest taxis are shown on station information poster

Staff help
Staff Help Available	Yes	Staff Help Available Note: This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey. What assistance is available for customers using this station? Board and alight Ramp assistance Luggage (on and off train only) Ticket sale on board How can Turn Up And Go (TUAG) assistance be requested by customers using this station? By calling 0345 600 7245 (option 4) By selecting the help button on the ticket machine at this station By using the Help Point at this station Assistance meeting point is on the platform, next to the yellow boarding ramp.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 028 28 78
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Telephones	Yes
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Smartcard Issued	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Customer Services		Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.
Customer Help Points	Yes	Help points at this station can be found at the following location(s): Platform 1 (for trains towards Colchester, Chelmsford, London) - fixed to the wall to the right of the ticket machine at the entrance to this platform
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 20 Type: Stands Location: There are five cycle stands on Platform 1 (for trains towards Colchester, Chelmsford, and London), located underneath the footbridge steps. Another five cycle stands are next to the waiting shelter on Platform 2 (for trains towards Clacton and Walton-on-the-Naze).
Cycle Storage CCTV	No

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 20
Type: Stands
Location:

There are five cycle stands on Platform 1 (for trains towards Colchester, Chelmsford, and London), located underneath the footbridge steps. Another five cycle stands are next to the waiting shelter on Platform 2 (for trains towards Clacton and Walton-on-the-Naze).

Cycle Storage CCTV

Other transport

Location for Rail Replacement Services	Yes	Rail replacement bus services pick up and drop off on Station Road, either side of the level crossing.
Bus Service	Yes	Local Buses to Colchester, Clacton and Brightlingsea
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	LE
Station Code	ALR
Staffing Level	unstaffed

Live departures & arrivals for Alresford (Essex)

Departures

Arrivals

Live departures for Alresford
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Train LengthCoaches
16:01	Clacton-on-Sea Platform 2	2	16:11 10 mins late	n/a
16:32	Colchester Town Platform 1	1	On time	n/a
17:01	Clacton-on-Sea Platform 2	2	On time	n/a
17:32	Colchester Town Platform 1	1	On time	n/a
17:55	Clacton-on-Sea		Cancelled	n/a	10
This service has been cancelled because of a road accident at a level crossing
18:01	Clacton-on-Sea Platform 2	2	On time	n/a

Clacton-on-Sea