Alexandria Train Station

Address

Alexandria station
200 Bank Street
Alexandria
G83 0UL

Station staff availability

Station staff availability
Mon - Fri	06:45-09:45
Sat	09:15-14:45

For full accessibility information at Alexandria, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:45-08:45
Sat:	09:15-14:45
Sun:	Closed

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	No	This is a Category B1 station. This station has step-free access to single platform. The Passenger Assist meeting point is at the Ticket Office Please take care when boarding/alighting the train as the stepping distance between the train and the platform may be more prominent than at other platforms.
Impaired Mobility Set Down	Yes
Wheelchairs Available	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 6:45 AM to 9:45 AM Sat: 9:15 AM to 2:45 PM
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Telephones	Yes
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Toilets	No
Waiting Room	No	Part of ticket office

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Smartcard Issued	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 03301 092 833 Website: https://www.nationalrail.co.uk/
Customer Services		customer.relations@scotrail.co.uk
Customer Help Points	Yes	During staffed station hours the passenger assistance meeting point is located at the ticket office. When you arrive, please make yourself known to a member of staff. When the station is unstaffed, the meeting point will be at your departure platform. Please ensure you are visible to train staff so they can assist you: Platform 1 By the customer information screen pole. For details on step-free access and staffing hours, please refer to the ‘Step-free access’ and ‘Staff help available’ sections.
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: customer.relations@scotrail.co.uk

Car parking

Car parking	Yes
Name: Station Car Park Operator: ScotRail Spaces: 11 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 2 Accessible Spaces Note: Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Name: Operator: Spaces: 56 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 2 Accessible Spaces Note: Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 4 Type: Stands Location:
Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes	Buses pick up/drop off on Bank Street at St Mary's school. Please click on the link below for the exact bus pick up location:- ///what3words
Taxi Rank	Yes	visit www.traintaxi.co.uk for details of taxis available for hire
Bus Service	Yes	for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Location for Rail Replacement Services

Yes

Buses pick up/drop off on Bank Street at St Mary's school.

Please click on the link below for the exact bus pick up location:-

///what3words

Taxi Rank

Yes

visit www.traintaxi.co.uk for details of taxis available for hire

Bus Service

Yes

for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

General information

Station Operator	SR
Station Code	ALX
Staffing Level	partTime

Live departures & arrivals for Alexandria

Departures

Arrivals

Live departures for Alexandria
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
09:40	Airdrie via Singer Platform 1	1	On time	n/a
10:00	Balloch		Cancelled	n/a
This train has been cancelled because of a fault on this train
10:10	Airdrie via Singer		Cancelled	n/a
This train has been cancelled because of a fault on this train
10:28	Balloch Platform 1	1	On time	n/a
10:40	Airdrie via Singer Platform 1	1	On time	n/a
10:59	Balloch		Cancelled	n/a
This train has been cancelled because of a fault on this train
11:10	Airdrie via Singer		Cancelled	n/a
This train has been cancelled because of a fault on this train
11:28	Balloch Platform 1	1	On time	n/a

Live arrivals at Alexandria
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
09:40	Balloch Platform 1	1	On time	n/a
10:00	Airdrie		Cancelled	n/a
This train has been cancelled because of a fault on this train
10:10	Balloch		Cancelled	n/a
This train has been cancelled because of a fault on this train
10:28	Airdrie Platform 1	1	On time	n/a
10:40	Balloch Platform 1	1	On time	n/a
10:59	Airdrie		Cancelled	n/a
This train has been cancelled because of a fault on this train
11:10	Balloch		Cancelled	n/a
This train has been cancelled because of a fault on this train
11:28	Airdrie Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Alexandria

No timetables.

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