London Liverpool Street Train Station

Address

London Liverpool Street station
Bishopsgate
London
EC2M 7PY

Station staff availability

Station staff availability
Mon - Sun	24 Hours

For full accessibility information at London Liverpool Street, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon:	03:10-01:00
Tue:	04:00-01:00
Wed:	04:00-01:00
Thu:	04:00-01:00
Fri:	03:40-01:00
Sat:	03:40-01:00
Sun:	03:40-01:00

0 Station updates

Station details

The lifts are out of order between the main station concourse and the London Underground at London Liverpool Street station. Step free access to the London Underground is available via lifts in the West Mall and then entering via the Elizabeth line station entrance.

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.
Step Free Access	Yes	Step-free access to all National Rail platforms. There are lifts and escalators available to get to the Liverpool Street bus station and shops. Note: No step free access to London Underground - Central Line, westbound Metropolitan, Hammersmith & City Line and the Circle Line.
Impaired Mobility Set Down	Yes	Yes by entering station via Primrose Street next to platform 10. Please ask at the Network Rail Station Reception, adjacent to Platform 10 for mobility assistance. You can also telephone to book in advance on 020 7295 2789 (Monday - Friday 0700-1900) or 07788 924 382. It is preferred if assistance is booked 24 hours in advanced of travel.

Getting to and from the station
Accessible Taxis	Yes	Taxis are available outside the station on Liverpool Street. From concourse level to Liverpool Street is accessible via the lift on the main concourse.

Staff help
Staff Help Available	Yes	Mon - Sun: 24 Hours Staff Help Available Note: This station is staffed 24/7 with staff avalible to help during all opening hours. We have a large team of staff who can support customers across the whole station.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes	Located on concourse
Baby Change	Yes
Seated Area	Yes	Mutiple seating areas across the station.
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes	See the Station Retail Directory for London Liverpool Street station on Network Rail's website.
Station Buffet	Yes	See the Station Retail Directory for London Liverpool Street station on Network Rail's website.
Toilets	Yes	The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10.
CCTV	Yes
Telephones	No
Waiting Room	No	The Customer lounge is located next to the ticket office.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Located on the main concourse

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Travelcard		Zone 1
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services

Phone number: 0330 024 0215 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Help Points	Yes	Help Points are located: entrances of Platform 1, 7, 9 14, & 17, The Customer Lounge, next to the Lift and near the War Memorial on the Mezzanine Level.
Lost Property Contact Available	No

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 233 Type: Stands Location: Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance Note: Some bike stands are covered by CCTV.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 233
Type: Stands
Location:

Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance

Note:

Some bike stands are covered by CCTV.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Rail replacement bus services do sometimes operate from this station during engineering works. Speak to station staff on the day regarding the pick up location for these services.
Taxi Rank	Yes	Taxis are available outside the Station on Liverpool Street. From concourse level to Liverpool street is accessible via the lift on the main concourse.
Bus Service	Yes	Buses are located out the station and are accessible via lift on main concourse. All Transport for London buses are accessible by step free access. More information about Transport for London buses can be found here
Tube, Overground and Tram links	Yes	Liverpool Street underground station has connections to the Central, Circle, Hammersmith & City and Metropolitan lines.

General information

Station Operator	NR
Station Code	LST
Staffing Level	Full Time

Live departures & arrivals for London Liverpool Street

Departures

Arrivals

Live departures for London Liverpool Street
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
18:52	Abbey Wood Platform A	A	On time
18:54	Cambridge Platform 3	3	On time	n/a
18:54	Heathrow Airport T5 Platform B	B	On time
18:56	Shenfield Platform A	A	On time	n/a
18:57	Heathrow Airport T4 Platform B	B	On time	n/a
18:58	Enfield Town Platform 1	1	On time	n/a
18:59	Shoeburyness Platform 15	15	On time	n/a
19:00	Abbey Wood Platform A	A	On time
19:00	Norwich Platform 9	9	On time	n/a
19:01	Chingford Platform 2	2	On time	n/a

Live arrivals at London Liverpool Street
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
18:51	Southend Victoria Platform 14	14	18:52 1 min late	n/a
18:52	Maidenhead Platform A	A	On time
18:53	Enfield Town Platform 2	2	On time
18:54	Shenfield Platform B	B	On time
18:55	London Paddington Platform A	A	On time	n/a
18:57	Abbey Wood Platform B	B	On time	n/a
18:57	Hertford East Platform 4	4	On time	n/a
18:59	Stansted Airport Platform 5	5	On time	n/a
19:00	Heathrow Airport T4 Platform A	A	On time
19:01	Shenfield Platform B	B	On time

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.