Lewisham

Address

Lewisham station
Loampit Vale
Lewisham
SE13 7RY

Station staff availability

Station staff availability
Mon - Sun	24 Hours

For full accessibility information at Lewisham, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:10-20:50
Sat:	06:10-20:20
Sun:	07:10-20:50

1 Station updates

Lifts out of order

The lifts will be out of order between Platform 4 and Station Entrance from 30/11/2024 until further notice at Lewisham station.
Additional Information:
The nearest station with step free access is New Cross
Passengers travelling from London requiring the lift will need to travel on Sidcup/Hayes/Orpington services

Station details

The lift for platform 3 at Lewisham is out of service. The nearest stations with step-free access are New Cross, Ladywell and Blackheath.

Accessibility

Accessible Booking Office Counter	Yes
Accessible Booking Office Counter Note: Counters can be raised or lowered to suit all customers
Induction Loop	Yes
Accessible Public Telephones	Yes
Accessible Public Telephones Note: Public telephones are not wheelchair accessible
Accessible Toilets	Yes
Accessible Toilets Note: Platforms 2/3 - Available during staffing hours. This toilet is stoma friendly.
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: Category A. This station has step free access to all platforms - Direct access via lift to platforms 1,3 & 4 from subway. Step free access to platform 2 via booking hall and lift to platform 3.

Accessible Taxis	Yes
Accessible Taxis Note: Accessible taxis are available to book
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: station forecourt/ booking hall
Impaired Mobility Set Down	No
Helpline Contact	Yes
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Contact Note: *Helpline closed on Christmas Day
Staff Help Available	Yes
Mon - Sun: 24 Hours
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.

Station facilities

Atm Machine	Yes
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	Yes
Station Buffet Note: Coffee kiosk and Selecta vending machines
Telephones	Yes
Toilets	Yes
Toilets Note: Platform 2 + 3 - Available during staffing hours
Waiting Room	No

Ticket buying & collection

Travelcard: Zone 2/3
Oyster Pre Pay	Yes
Oyster Validator	Yes
Smartcard Issued	Yes
Smartcard Validator	Yes
Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	Yes
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: On way in to access trains from the taxi rank

Passenger services

Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	Yes
Ticket Gate	Yes
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021

Customer Help Points	Yes
Customer Help Points Note: On platform

Car parking

Car parking	No

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 44 Type: Stands Location: left of entrance Note: You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage Availability

Sheltered: Yes
Spaces: 44
Type: Stands
Location:

left of entrance

Note:

You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Towards London Bridge, New Cross or Greenwich: Bus Stop F to the right fo the station exit and across the road (what 3 words: summer.influencing.sushi). Towards Ladywell, Hither Green or Blackheath: Bus stop E, to the right of the station exit (what 3 words: tens.caged.feast).
Taxi Rank	No

Location for Rail Replacement Services

Location For Rail Replacement Service Note:

Towards London Bridge, New Cross or Greenwich: Bus Stop F to the right fo the station exit and across the road (what 3 words: summer.influencing.sushi).
Towards Ladywell, Hither Green or Blackheath: Bus stop E, to the right of the station exit (what 3 words: tens.caged.feast).

Taxi Rank

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

General information

Station Operator: SE
Station Code: LEW

Staffing Level: Full Time
CCTV: Yes

Live departures & arrivals for Lewisham

Departures

Arrivals

Live departures for Lewisham
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
16:55	Dartford via Sidcup Platform 2	2	On time
16:55	London Charing Cross Platform 3	3	On time
16:56	Gravesend via Bexleyheath Platform 4	4	16:57 1 min late	n/a
17:00	London Charing Cross Platform 1	1	17:03 3 mins late	n/a
17:02	London Victoria Platform 3	3	On time
17:03	Slade Green Platform 4	4	On time
17:06	London Charing Cross Platform 1	1	On time
17:07	Hayes (Kent) Platform 2	2	On time
17:09	London Cannon Street Platform 3	3	On time
17:10	London Charing Cross Platform 1	1	On time

Live arrivals at Lewisham
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
16:53	London Charing Cross Platform 2	2	On time
16:54	Dartford Platform 3	3	On time
16:55	London Victoria Platform 4	4	16:56 1 min late	n/a
16:59	Sevenoaks Platform 1	1	17:02 3 mins late	n/a
17:01	Gravesend Platform 3	3	On time
17:02	London Cannon Street Platform 4	4	On time
17:05	Dartford Platform 1	1	On time
17:05	London Charing Cross Platform 2	2	On time
17:08	London Cannon Street Platform 3	3	On time
17:09	Hayes (Kent) Platform 1	1	On time

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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