Derby Train Station

Address

Derby station
Railway Terrace
Derby
DE1 2RU

Station staff availability

Station staff availability
Mon - Fri	24 Hours
Sat	24 Hours
Sun	24 Hours

For full accessibility information at Derby, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:00-21:00
Sat:	06:00-21:00
Sun:	07:00-21:00

0 Station updates

Station details

The lifts are currently out of order between the concourse at Pride Park entrance/exit at Derby station.

Accessibility

Station Accessibility
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes
Step Free Access	Yes	Category A step free station. This station has step free access. There are lifts to all platforms. There is a subway to platforms 2,3,4 and 5. Platforms 6 and 7 are accessed by lift only. This station has tactile paving at the edges of all platforms and at the foot and top of stairwells.
Impaired Mobility Set Down	Yes
Accessible Booking Office Counter	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours Staff Help Available Note: Passenger Assistance meeting point is at the ticket gates.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	08000 11 33 23
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes
Station Buffet	Yes
Toilets	Yes	The toilets are located on Platform 1, Platform 2/3 and Platform 4/6. The National key toilets are located on Platform 1, Platform 2/3 and Platform 4/6; these toilets are operated by a radar key. The radar key is available from Customer Reception upon request. Toilet opening times: Weekdays (Mon - Fri) 04:55 : 22:45 Saturday 04:55 : 22:45 Sunday 06:20 : 23:00 Note - Accessible and Baby Change Toilets on Platform 6b are currently closed for refurbishment and are due to reopen on 16th March 2026. During this closure , the nearest accessible toilets are located on Platform 2, 4 and 6a with Baby Changing on Platform 1.
CCTV	Yes
Telephones	No
Waiting Room	No	There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		On the station concourse

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 03457 125678 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Help Points	Yes

Car parking

Car parking	Yes
Name: Derby Station Zone 1 Car Park; Derby Station Zone 2 Car Park; Derby Station Zone 3 Car Park Operator: East Midlands Railway Spaces: 568 Notes: Derby Zone 3, car parking is available Daily - £11.50, Off Peak - £7.00 Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230 Car Parking Contact Available: No Phone number: 03457 125 678 Website: https://www.nationalrail.co.uk/ Note: Derby Zone 3, car parking is available Daily - £11.50, Off Peak - £7.00 Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230 Accessible Car Park Equipment: Yes Accessible Spaces: 25	Daily Charge: £15.00 Weekly Charge: £45.00 Monthly Charge: £150.00

Yes

Name: Derby Station Zone 1 Car Park; Derby Station Zone 2 Car Park; Derby Station Zone 3 Car Park
Operator: East Midlands Railway
Spaces: 568
Notes:

Derby Zone 3, car parking is available

Daily - £11.50, Off Peak - £7.00

Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230

Car Parking Contact Available: No
Phone number: 03457 125 678
Website: https://www.nationalrail.co.uk/
Note:

Derby Zone 3, car parking is available

Daily - £11.50, Off Peak - £7.00

Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230

Accessible Car Park Equipment: Yes
Accessible Spaces: 25

Daily Charge: £15.00
Weekly Charge: £45.00
Monthly Charge: £150.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 204 Type: Racks Location: Located in North Car Park
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 204
Type: Racks
Location:

Located in North Car Park

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	From the rear of the station, at the Pride Park exit
Taxi Rank	Yes	On station forecourt
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Tube, Overground and Tram links	No

General information

Station Operator	EM
Station Code	DBY
Staffing Level	Full Time

Live departures & arrivals for Derby

Departures

Arrivals

Live departures for Derby
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
17:18	Cleethorpes Platform 6A	6A	On time	n/a
17:24	East Midlands Airport (Bus)			n/a
17:26	Crewe Platform 3A	3A	On time	n/a
17:29	Sheffield Platform 5	5	On time	n/a
17:31	Plymouth Platform 2	2	On time	n/a
17:32	London St Pancras (Intl) Platform 6	6	17:35 3 mins late	n/a
17:36	Nottingham Platform 4A	4A	On time	n/a
17:38	Cardiff Central via Gloucester Platform 3A	3A	On time	n/a
17:44	East Midlands Airport (Bus)			n/a
17:45	Edinburgh via Doncaster Platform 1	1	On time	n/a

Live arrivals at Derby
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
17:17	Matlock Platform 6A	6A	On time	n/a
17:21	Lincoln Central Platform 3A	3A	On time	n/a
17:26	East Midlands Airport (Bus)			n/a
17:27	London St Pancras (Intl) Platform 5	5	On time	n/a
17:27	Edinburgh Platform 2	2	17:30 3 mins late	n/a
17:30	Cardiff Central Platform 4A	4A	On time	n/a
17:31	Sheffield Platform 6	6	17:34 3 mins late	n/a
17:34	Nottingham Platform 3A	3A	On time	n/a
17:36	Penzance Platform 1	1	On time	n/a
17:43	Crewe Platform 4A	4A	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.