Denmark Hill

Address

Denmark Hill station
Denmark Hill
London
SE5 8BB

Station staff availability

Station staff availability
Mon - Sun	24 Hours

For full accessibility information at Denmark Hill, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:10-21:00
Sat:	06:40-20:00
Sun:	08:10-17:40

0 Station updates

Station details

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: This is a Category A station: This station has step-free access to all platforms. The Assistance Meeting Point is in the Booking Hall.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Impaired Mobility Set Down	No
Helpline Contact	Yes
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - customerservices@thameslinkrailway.com \| Phone - 0800 058 2844 \| Textphone - 0800 138 1018
Helpline Opening Hours	Yes
Mon - Sun: 24 Hours
Staff Help Available	Yes
Mon - Sun: 24 Hours
Assisted Travel: Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Thameslink.

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	Yes
Telephones	No
Toilets	Yes
Waiting Room	Yes

Ticket buying & collection

Travelcard: Zone 2
Oyster Pre Pay	No
Oyster Validator	Yes
Smartcard Issued	Yes
Smartcard Validator	Yes
Oyster Comments: Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	Yes
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes

Passenger services


Lost Property Contact Available	Yes
Ticket Gate	Yes

Customer Help Points	Yes
Customer Help Points Note: The Assistance Meeting Point is in the Booking Hall.

Car parking

Car parking	No

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 85 Type: Stands,Compounds,Racks Location: A cycle hub is available on Windsor Walk, on the left hand side of the entrance. To access the cycle hub, a Key Smartcard is required. Apply for one free of charge from the Thameslink website. Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage Availability

Sheltered: Yes
Spaces: 85
Type: Stands,Compounds,Racks
Location:

A cycle hub is available on Windsor Walk, on the left hand side of the entrance.

To access the cycle hub, a Key Smartcard is required. Apply for one free of charge from the Thameslink website.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Please click the link for details regarding the rail replacement bus location.
Taxi Rank	No

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

General information

Station Operator: TL
Station Code: DMK

Staffing Level: Full Time
CCTV: Yes

Live departures & arrivals for Denmark Hill

Departures

Arrivals

Live departures for Denmark Hill
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
17:43	Dalston Junction Platform 2	2	17:44 1 min late
17:43	Dartford via Bexleyheath Platform 4	4	17:44 1 min late
17:44	London Victoria Platform 1	1	On time
17:47	Welwyn Garden City Platform 3	3	On time	n/a
17:50	London Victoria		Cancelled	n/a
This train has been cancelled because of urgent repairs to the track
17:52	Clapham Junction Platform 1	1	On time
17:52	Gillingham (Kent) via Bromley South Platform 2	2	On time
17:58	Dalston Junction Platform 2	2	On time
17:58	Sevenoaks via Swanley Platform 4	4	On time
18:07	Clapham Junction Platform 1	1	On time

Live arrivals at Denmark Hill
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
17:42	London Victoria Platform 4	4	17:43 1 min late
17:43	Clapham Junction Platform 2	2	On time
17:43	Gravesend Platform 1	1	On time
17:46	Sevenoaks Platform 3	3	On time	n/a
17:49	Gillingham (Kent)		Cancelled	n/a
This train has been cancelled because of urgent repairs to the track
17:51	London Victoria Platform 2	2	On time
17:52	Dalston Junction Platform 1	1	On time
17:57	Welwyn Garden City Platform 4	4	On time
17:58	Clapham Junction Platform 2	2	On time
18:06	Dalston Junction Platform 1	1	On time

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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