Chatham

Address

Chatham station
Railway Street
Chatham
ME4 6PN

Station staff availability

Station staff availability
Mon - Sun	24 Hours

For full accessibility information at Chatham, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:50-20:00
Sat:	06:20-20:00
Sun:	07:10-19:00

0 Station updates

Station details

The ladies & gents toilet on platform 1 is currently out of order.

Accessibility

Accessible Booking Office Counter	Yes
Accessible Booking Office Counter Note: There are standing height and wheelchair height ticket counters available.
Induction Loop	Yes
Accessible Public Telephones	Yes
Accessible Public Telephones Note: Public telephones are not wheelchair accessible
Accessible Toilets	Yes
Accessible Toilets Note: Platform 1&2 - Available during staffing hours. This toilet is stoma friendly.
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: Category A. This station has step free access to all platforms. There is step free access to the booking hall from Railway Street. There is step free access via lifts down to all platforms from the booking hall. If you are in need of assistance, you may request step free access towards London (Platform 1) from the car park and away from London (Platform 2) from the car park.

Accessible Taxis	Yes
Accessible Taxis Note: Accessible taxis are available to book
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: In the booking hall
Impaired Mobility Set Down	Yes
Helpline Contact	Yes
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Contact Note: *Helpline closed on Christmas Day
Staff Help Available	Yes
Mon - Sun: 24 Hours
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.

Station facilities

Atm Machine	Yes
Atm Machine Note: Located on concourse
Baby Change	Yes
Baby Change Note: acessible toilet platform 2- Available during staffing hours
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	Yes
Station Buffet	Yes
Station Buffet Note: Buffet platform 1, Starbucks in booking hall and Selecta vending machines on platforms 1&2
Telephones	No
Toilets	Yes
Toilets Note: Platform 1 & 2 - Available during staffing hours
Waiting Room	Yes
Waiting Room Note: There are heated waiting rooms on platform 1 and 2 - Only available up to 20:00

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: Station front main entrance

Passenger services

Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	Yes
Ticket Gate	Yes
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021

Customer Help Points	Yes
Customer Help Points Note: On platform

Car parking

Car parking	Yes

Name: Station Car Park
Operator: APCOA Parking
Spaces: 276
Notes:

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Car Parking Contact Available: No
Phone number: 0330 333 9232
Website: https://www.nationalrail.co.uk/
Note:

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Accessible Car Park Equipment: No
Accessible Spaces: 4
Accessible Spaces Note:

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Daily Charge: £7.70
Weekly Charge: £33.50
Monthly Charge: £117.70

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 30 Type: Stands Location: downside car park Note: You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage Availability

Sheltered: Yes
Spaces: 30
Type: Stands
Location:

downside car park

Note:

You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Bus stop B in the bus interchange, to the right of the station entrance
Taxi Rank	Yes
Taxi Rank Note: station forecourt

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

General information

Station Operator: SE
Station Code: CTM

Staffing Level: Full Time
CCTV: Yes

Live departures & arrivals for Chatham

Departures

Arrivals

Live departures for Chatham
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
18:26	Ramsgate Platform 2	2	18:33 7 mins late
18:34	Rainham (Kent) Platform 2	2	18:36 2 mins late	n/a
18:35	London Victoria Platform 1	1	On time
18:39	Margate Platform 2	2	On time
18:40	Kentish Town Platform 1	1	On time	n/a
18:44	Gillingham (Kent) Platform 2	2	18:48 4 mins late
18:53	Dover Priory Platform 2	2	18:59 6 mins late
18:57	Ramsgate Platform 2	2	19:01 4 mins late
19:02	London Victoria Platform 1	1	19:06 4 mins late
19:04	Rainham (Kent) Platform 2	2	19:06 2 mins late	n/a

Live arrivals at Chatham
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
18:25	London Victoria Platform 2	2	18:32 7 mins late
18:34	Luton Platform 2	2	18:35 1 min late	n/a
18:35	Ramsgate/Dover Priory Platform 1	1	On time
18:38	London St Pancras (Intl) Platform 2	2	On time
18:40	Rainham (Kent) Platform 1	1	On time	n/a
18:43	London Victoria Platform 2	2	18:47 4 mins late
18:53	London Victoria Platform 2	2	18:58 5 mins late
18:57	London Cannon Street Platform 2	2	19:01 4 mins late
19:02	Dover Priory/Ramsgate Platform 1	1	19:05 3 mins late
19:04	Luton Platform 2	2	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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