Bournemouth Train Station

Address

Bournemouth station
Holdenhurst Road
Bournemouth
BH8 8HX

Station staff availability

Station staff availability
Mon - Sun	24 Hours

For full accessibility information at Bournemouth, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:45-19:15
Sat:	06:15-18:00
Sun:	07:45-18:30

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Accessible Toilets	Yes
Step Free Access	No	Step-free category B2 station. Level access to both sides of station from separate entrances. Long and steep ramped subway between platforms - up to 1:8 gradient.
Impaired Mobility Set Down	Yes

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Sun: 24 Hours
Assisted Travel	Yes	Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Helpline Contact	Yes	0800 5282100
Helpline Opening Hours	Yes	Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Station Buffet	Yes	Vending Machines on Platforms 2 and 3. Starbucks.
Telephones	Yes
Toilets	Yes	The toilets are located on both platforms. The National key toilets are located on both platforms; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		The main ticket office is located on Platform 2 with an additional ticket office open 0735 - 1610, Monday to Friday on platform 3.Ticket Vending Machines are located outside both station entrances and in booking hall.

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Ticket Gate	Yes
Customer Services		Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points	Yes	Customer Help points are located on every platform
Lost Property Contact Available	No
Customer Services: Please contact our Customer Service Centre on 0345 6000 650

Car parking

Car parking	Yes
Name: Bournemouth Main Car Park Operator: Spaces: 362 Car Parking Contact Available: No Accessible Car Park Equipment: Yes Accessible Spaces: 5 Accessible Spaces Note: Parking is chargeable for all vehicles except registered Blue Badge holders.	Daily Charge: £6.00 Weekly Charge: £23.90 Monthly Charge: £83.60
Name: Bournemouth Premium Car Park Operator: Spaces: 52 Car Parking Contact Available: No Accessible Car Park Equipment: No	Daily Charge: £11.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 118 Type: Compounds,Racks Location:
Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes	To Southampton / Brockenhurst: Station entrance on Halfords side. To Poole: Station entrance on Asda side.
Taxi Rank	Yes	Yes
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Tube, Overground and Tram links	No

General information

Station Operator	SW
Station Code	BMH
Staffing Level	Full Time

Live departures & arrivals for Bournemouth

Departures

Arrivals

Live departures for Bournemouth
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
18:58	Southampton Central Platform 2	2	On time	n/a
19:05	Weymouth Platform 3	3	On time	n/a
19:06	Birmingham New Street via Coventry		Cancelled	n/a
This service has been cancelled because of congestion
19:09	Poole Platform 3	3	On time	n/a
19:10	Southampton Central Platform 1	1	On time	n/a
19:22	London Waterloo Platform 2	2	On time	n/a
19:24	Weymouth Platform 3	3	On time	n/a
19:58	Southampton Central Platform 2	2	On time	n/a
20:05	Weymouth Platform 3	3	On time	n/a
20:09	Poole Platform 3	3	On time	n/a

Live arrivals at Bournemouth
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
18:46	Southampton Central Platform 1	1	On time	n/a
18:48	Manchester Piccadilly		Cancelled	n/a
This service has been cancelled because of a late running train being in front of this one
18:54	Weymouth Platform 2	2	On time	n/a
19:01	London Waterloo Platform 3	3	On time	n/a
19:13	Poole Platform 2	2	On time	n/a
19:17	Weymouth Platform 2	2	On time	n/a
19:20	Southampton Central Platform 3	3	On time	n/a
19:44	Southampton Central Platform 1	1	On time	n/a
19:54	Weymouth Platform 2	2	On time	n/a
20:01	London Waterloo Platform 3	3	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.