Woodbridge
Ticket office
Closed now
Station details
| Station Operator: LE | |
| Station Code: WDB |
| Staffing Level: unstaffed | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website: Go to website |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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| Customer Help Points | Yes |
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Customer Help Points Note: Located on each platform. |
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| Atm Machine | No |
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Arrival Screens, |
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| Shops | Yes |
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Shops Note: Florist |
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| Station Buffet | Yes |
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Station Buffet Note: Café |
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| Telephones (Cards & Coins) | Yes |
| Toilets | No |
| Waiting Room | No |
| Car parking | Yes |
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Name: Council Managed Car Park Operator: Local Council Spaces: 72 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Replacement transport stops at the entrance to the station car park |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: local bus services |
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| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
| National Key Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | No |
| Step Free Access | No |
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Step Free Access Note: This station has step free access to both platforms HOWEVER, PLEASE NOTE. Independent step free access to both platforms but a stepped footbridge between platforms within the station. Access to the Lowestoft platform is from the carpark and step free access to the Ipswich bound platform is via the level crossing on an unmarked road off Quayside Road (passing the boat sales sheds on the left.) Distance from one platform to the other by road is approximately 200m or 4 minutes walk. This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the platform. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: Note: ticket machine is card only (not cash) |
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| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 028 28 78 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
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Helpline Note: 08:00 - 20:00 |
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