Ticket buying & collection
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Located on each platform.
local bus services
This station has step free access to both platforms HOWEVER, PLEASE NOTE. Independent step free access to both platforms but a stepped footbridge between platforms within the station. Access to the Lowestoft platform is from the carpark and step free access to the Ipswich bound platform is via the level crossing on an unmarked road off Quayside Road (passing the boat sales sheds on the left.) Distance from one platform to the other by road is approximately 200m or 4 minutes walk.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
Details of nearest taxis are shown on station information poster
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
The information in this document was generated 21/09/2021 19:40:27