Wivenhoe
Ticket office
Closed now
| Mon - Fri: | 6:10 AM to 8:30 PM |
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| Sat: | 6:15 AM to 8:30 PM |
| Sun: | 7:50 AM to 4:15 PM |
Station details
General information
| Station Operator: LE | |
| Station Code: WIV |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| True | Smartcard Issued |
| True | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
Passenger services
| False> | Lost Property Contact Available |
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Website: Go to website |
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| False | Ticket Gate |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: Located on platform 1 and in the car park. |
Station facilities
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| True | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
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Shops Note: Photobooth available in Booking Hall on platform 1. Bookshelf in Booking Hall for books to borrow. |
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| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Station kiosk, selling hot and cold drinks, hot and cold food, newspapers and magazines. |
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| False | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: toilets available when the ticket office is open in the ticket hall |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: |
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| False | Waiting Room |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 55 Annual Charge: £1250.00 Daily Charge: £6.50 Monthly Charge: £125.00 Off Peak Charge: £4.50 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £357.00 Weekly Charge: £25.00 |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website |
Cycling
| True | Cycle Storage Availability |
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Sheltered: No |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: A taxi office is located on platform 1. |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: First Essex buses stop at the station. |
Accessibility
| False | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| False | Step Free Access |
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Step Free Access Note: Step free access only available on to the Colchester/London bound platform. The Clacton bound platform can only be accessed via the footbridge or public footpath from Clifton Terrace with steps. |
| False | Accessible Taxis |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: Located on Platform 1 |
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| False | Impaired Mobility Set Down |
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