Wivenhoe

Address

Wivenhoe station
Station Road
Wivenhoe
CO7 9DJ

Ticket office

Mon - Fri:	6:10 AM to 8:30 PM
Sat:	6:15 AM to 8:30 PM
Sun:	9:15 AM to 4:15 PM

0 Station updates

Station details

This station has step free access to Platform 1 (for trains towards Colchester and London) only. Platform 2 (for trains towards Clacton-on-Sea and Walton-on-the-Naze) can only be accessed via a stepped footbridge or via a public footpath from Clifton Terrace, which has steps between the road and the footpath.

General information

Station Operator: LE
Station Code: WIV

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Lost Property Contact Available	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Customer Help Points	Yes
Customer Help Points Note: Help points can be found at the following location(s): Platform 1 (for trains towards Colchester and London) - Between the side entrance to this platform and the ticket machine, fixed to the platform-facing wall of the station building Next to the cycle parking stands in the station carpark, fixed to a short white post

Customer Help Points

Customer Help Points Note:

Help points can be found at the following location(s):

Platform 1 (for trains towards Colchester and London) - Between the side entrance to this platform and the ticket machine, fixed to the platform-facing wall of the station building
Next to the cycle parking stands in the station carpark, fixed to a short white post

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	Yes
Shops Note: Photo-Me digital passport photos Bookshelf in the booking hall for books to borrow.
Station Buffet	Yes
Station Buffet Note: 'Steam' coffee shop serving hot and cold drinks, newspapers, confectionary, and pastries
Telephones	No
Toilets	Yes
Toilets Note: The toilets are located in the station building on Platform 1 (for trains towards Colchester and London) and are accessed via the booking hall. Toilets at this station are scheduled to be open at the following times: Monday - Friday 06:10 - 20:30Saturday 06:15 - 20:30Sunday 09:15 - 16:15
Waiting Room	No
Waiting Room Note: The main waiting room is located in the booking hall so is available when the ticket office is open.

Car parking

Car parking	Yes

Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 55
Car Parking Contact Available: No
Phone number: 0345 050 7080
Website: https://www.ncp.co.uk/find-a-car-park/car-parks/wivenhoe-station-g-anglia/
Accessible Car Park Equipment: Yes
Accessible Spaces: 2

Daily Charge: £7.30
Weekly Charge: £29.00
Monthly Charge: £140.00

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 46 Type: Stands,Racks Location: There are five cycle stands between the main station entrance and the Community Station Garden, and a further ten cycle stands are in the station carpark. A sheltered cycle parking area providing 16 spaces is located between the main station entrance and the side entrance to Platform 1 (for trains towards Colchester and London).

Cycle Storage Availability

Sheltered: Yes
Spaces: 46
Type: Stands,Racks
Location:

There are five cycle stands between the main station entrance and the Community Station Garden, and a further ten cycle stands are in the station carpark. A sheltered cycle parking area providing 16 spaces is located between the main station entrance and the side entrance to Platform 1 (for trains towards Colchester and London).

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, at the front of the station.
Taxi Rank	No

Bus Service	No

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	No
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: This station has step free access to Platform 1 (for trains towards Colchester and London) only. Platform 2 (for trains towards Clacton-on-Sea and Walton-on-the-Naze) can only be accessed via a stepped footbridge or via a public footpath from Clifton Terrace, which has steps between the road and the footpath. This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office.

Accessible Taxis	Yes
Accessible Taxis Note: Details of nearest taxis are shown on station information poster
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	No
Helpline Contact	Yes
0800 028 28 78
Helpline Opening Hours	Yes
Mon - Sun: 8:00 AM to 8:00 PM
Staff Help Available	Yes
Mon - Fri: 5:30 AM to 8:30 PM Sat: 6:15 AM to 8:30 PM Sun: 9:15 AM to 4:15 PM
Staff Help Available Note: Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended. What assistance is available for customers using this station? Board and alight Ramp assistance Luggage (on and off train only) Ticket sale on board How can Turn Up And Go (TUAG) assistance be requested by customers using this station? By speaking with a member of station staff By calling 0345 600 7245 (option 4) By selecting the help button on the ticket machine at this station By using one of the two Help Points at this station
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Wivenhoe

Departures

Arrivals

Live departures for Wivenhoe
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
14:23	Clacton-on-Sea Platform 2	2	On time	n/a	See details on departure to Clacton-on-Sea
14:23	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
14:32	Colchester Platform 1	1	On time	n/a	See details on departure to Colchester
15:15	Walton-on-the-Naze Platform 2	2	On time	n/a	See details on departure to Walton-on-the-Naze
15:23	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
15:24	Clacton-on-Sea Platform 2	2	On time	n/a	See details on departure to Clacton-on-Sea
15:32	Colchester Platform 1	1	On time	n/a	See details on departure to Colchester
16:15	Walton-on-the-Naze Platform 2	2	On time	n/a	See details on departure to Walton-on-the-Naze
16:23	Clacton-on-Sea Platform 2	2	On time	n/a	See details on departure to Clacton-on-Sea
16:23	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street

Live arrivals at Wivenhoe
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
14:23	London Liverpool Street Platform 2	2	On time	n/a	See details on departure to London Liverpool Street
14:23	Clacton-on-Sea Platform 1	1	On time	n/a	See details on departure to Clacton-on-Sea
14:32	Walton-on-the-Naze Platform 1	1	On time	n/a	See details on departure to Walton-on-the-Naze
15:15	Colchester Platform 2	2	On time	n/a	See details on departure to Colchester
15:23	Clacton-on-Sea Platform 1	1	On time	n/a	See details on departure to Clacton-on-Sea
15:23	London Liverpool Street Platform 2	2	On time	n/a	See details on departure to London Liverpool Street
15:32	Walton-on-the-Naze Platform 1	1	On time	n/a	See details on departure to Walton-on-the-Naze
16:15	Colchester Platform 2	2	On time	n/a	See details on departure to Colchester
16:23	London Liverpool Street Platform 2	2	On time	n/a	See details on departure to London Liverpool Street
16:23	Clacton-on-Sea Platform 1	1	On time	n/a	See details on departure to Clacton-on-Sea

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Wivenhoe

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