Wickford

Address

Wickford station
Station Approach
Wickford
SS11 7AT

Ticket office

Mon - Fri:	5:55 AM to 8:00 PM
Sat:	6:00 AM to 7:30 PM
Sun:	8:10 AM to 7:30 PM

0 Station updates

Station details

Platform changeover time
If you are changing services at Wickford from / to Southminster from / towards London Liverpool Street and require Passenger Assistance, a minimum 15 minutes changeover time is required between services. There is no step-free access between platforms 1 & 2 and 3 & 4. A route needs to be taken via an underpass. This is approximately 560 metres (6 minutes) long. If you require assistance between platforms, we recommend that you book Passenger Assistance in advance. Please contact our Assisted Travel Team for more information:
- Telephone: 0800 028 2878 (free from landlines and mobiles)
- Text Type: 18001 0800 028 2878

General information

Station Operator: LE
Station Code: WIC

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Lost Property Contact Available	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Customer Help Points	Yes
Customer Help Points Note: Located on platform 2.

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,

Shops	Yes
Shops Note: Coffee Link
Station Buffet	Yes
Station Buffet Note: Coffee kiosk
Telephones	No
Toilets	Yes
Toilets Note: The toilets are located on Platform 3. Accessible toilet is located in the T/O compound and is available during ticket office operation only.
Waiting Room	No
Waiting Room Note: Located on Platform 3. Available during opening hours

Car parking

Car parking	Yes

Name: Station Car Park Operator: National Car Parks Ltd Spaces: 409 Car Parking Contact Available: No Phone number: 0345 050 7080 Website: http://www.ncp.co.uk Accessible Car Park Equipment: Yes Accessible Spaces: 8	Daily Charge: £7.90 Weekly Charge: £38.00 Monthly Charge: £132.00
Name: Premium Bay Operator: National Car Parks Ltd Spaces: 29 Car Parking Contact Available: No Phone number: 0345 050 7080 Website: http://www.ncp.co.uk Accessible Car Park Equipment: Yes

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 56 Type: Compounds,Stands,Racks Location: A secure 50-space cycle compound is available in the car park(key fob required, speak to station staff for availability). An additional 25-hoop cycle storage area is outside the front of the station.

Cycle Storage Availability

Sheltered: Yes
Spaces: 56
Type: Compounds,Stands,Racks
Location:

A secure 50-space cycle compound is available in the car park(key fob required, speak to station staff for availability).

An additional 25-hoop cycle storage area is outside the front of the station.

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Substitute bus services call at the bus stop at station entrance
Taxi Rank	No

Bus Service	Yes
Bus Service Note: Local Bus stops outside station. Wickford is a PlusBus location click here to see the PlusBus map

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: This station has step free access to each platform. HOWEVER PLEASE NOTE, not step free between platforms. Southend platform is step free from the car park and the London bound entrance is via Market avenue approximately 10 min walk away. This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office.

Accessible Taxis	Yes
Accessible Taxis Note: Details of nearest taxis are shown on station information poster
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	No
Helpline Contact	Yes
0800 028 28 78
Helpline Opening Hours	Yes
Mon - Sun: 8:00 AM to 8:00 PM
Staff Help Available	Yes
Mon - Fri: 5:55 AM to 9:00 PM Sat: 6:00 AM to 9:00 PM Sun: 8:10 AM to 8:00 PM
Staff Help Available Note: Mobile assistance teams operate within the area and can be available for booked assistance. Customers wanting to turn up and go can do so when the ticket office is open and will be assisted as soon as possible. Booking is recommended.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Wickford

Departures

Arrivals

Live departures for Wickford
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
00:21	Southend Victoria Platform 2	2	00:23 2 mins late	n/a	See details on departure to Southend Victoria
00:57	Southend Victoria Platform 2	2	On time	n/a	See details on departure to Southend Victoria
01:32	Southend Victoria Platform 2	2	On time	n/a	See details on departure to Southend Victoria

Live arrivals at Wickford
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
00:21	London Liverpool Street Platform 2	2	00:23 2 mins late	n/a	See details on departure to London Liverpool Street
00:57	London Liverpool Street Platform 2	2	On time	n/a	See details on departure to London Liverpool Street
01:32	London Liverpool Street Platform 2	2	On time	n/a	See details on departure to London Liverpool Street

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Wickford

No timetables.

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