West Horndon
Ticket office
Closed now
| Mon - Fri: | 6:15 AM to 10:30 AM |
|---|---|
| Sat: | to |
| Sun: | to |
Station details
| Station Operator: CC | |
| Station Code: WHR |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: c2c |
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Ticket Office Note: Platform 2 |
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| Lost Property Contact Available | No |
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Phone number:
03457 44 44 22 Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: Monday - Friday, 08:00 - 20:00. Saturday - Sunday - Public Holidays, 09:00 - 16:00 Closed Christmas Day - Boxing Day 0345 744 4422 (option 3, followed by option 3) contact@c2crail.net |
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| Customer Help Points | Yes |
| Atm Machine | No |
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | No |
| Station Buffet | Yes |
| Telephones | No |
| Toilets | Yes |
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Toilets Note: The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. |
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| Waiting Room | No |
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Waiting Room Note: Platform 2 Booking Hall |
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| Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 146 Annual Charge: £1170.00 Daily Charge: £8.20 Monthly Charge: £117.10 Off Peak Charge: £3.10 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £340.00 Weekly Charge: £30.70 |
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| Car Parking Contact Available | No |
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Phone number: 0845 050 70 80 Website: Go to website Note: Premier Reserved Parking (Annual): £1,497.00 Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Outside station entrance in car park |
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| Taxi Rank | Yes |
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Taxi Rank Note: No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: Customer Service Staff |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: Within booking hall. This can be accessed using a radar key. |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: Step free access is only available from street level if travelling towards Southend from platform 2. There is no lift or step free entrance to platform 1 |
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| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Outside station entrance |
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| Helpline Contact | Yes |
| 03457 44 44 22 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | Yes |
Live departures & arrivals for West Horndon
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 00:16 | Shoeburyness Platform 2 | 2 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 01:02 | Shoeburyness Platform 2 | 2 | On time |
n/a
|
See details on departure to Shoeburyness |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 00:16 | Upminster Platform 2 | 2 | On time |
n/a
|
See details on departure to Upminster | |
| 01:02 | Upminster Platform 2 | 2 | On time |
n/a
|
See details on departure to Upminster |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk