West Horndon
Ticket office
Closed now
Station details
| Station Operator: CC | |
|---|---|
| Station Code: WHR |
| Staffing Level: partTime | |
|---|---|
| CCTV: Yes |
| Oyster Pre Pay | No |
|---|---|
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: c2c |
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Ticket Office Note: Platform 2 |
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| Lost Property Contact Available | No |
|---|---|
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Phone number:
03457 44 44 22 Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: Monday - Friday, 08:00 - 20:00. Saturday - Sunday - Public Holidays, 09:00 - 16:00 Closed Christmas Day - Boxing Day 0345 744 4422 (option 3, followed by option 3) contact@c2crail.net |
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| Customer Help Points | Yes |
|---|
| Atm Machine | No |
|---|---|
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | No |
|---|---|
| Station Buffet | Yes |
| Telephones | No |
| Toilets | Yes |
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Toilets Note: The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. |
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| Waiting Room | No |
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Waiting Room Note: Platform 2 Booking Hall |
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| Car parking | Yes |
|---|---|
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 146 Annual Charge: £1214.00 Daily Charge: £8.50 Monthly Charge: £122.00 Off Peak Charge: £3.30 Six Monthly Charge: N/A Per Hour Charge: £1.00 Three Monthly Charge: £353.00 Weekly Charge: £32.00 |
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| Car Parking Contact Available | No |
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Phone number: 0845 050 70 80 Website: Go to website Note: Premier Reserved Parking (Annual): £1,554.00 Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Outside station entrance in car park |
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| Taxi Rank | Yes |
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Taxi Rank Note: No |
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| Bus Service | Yes |
|---|---|
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
|---|---|
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Accessible Booking Office Counter Note: Customer Service Staff |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: Within booking hall. This can be accessed using a radar key. |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: Step free access is only available from street level if travelling towards Southend from platform 2. There is no lift or step free entrance to platform 1 |
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| Accessible Taxis | No |
|---|---|
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Outside station entrance |
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| Helpline Contact | Yes |
| 03457 44 44 22 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | Yes |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for West Horndon
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 11:01 | Shoeburyness Platform 2 | 2 | 11:04 3 mins late |
n/a
|
See details on departure to Shoeburyness | |
| 11:03 | London Fenchurch Street Platform 1 | 1 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 11:31 | Shoeburyness Platform 2 | 2 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 11:33 | London Fenchurch Street Platform 1 | 1 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 12:01 | Shoeburyness Platform 2 | 2 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 12:03 | London Fenchurch Street Platform 1 | 1 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 12:31 | Shoeburyness Platform 2 | 2 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 12:33 | London Fenchurch Street Platform 1 | 1 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 13:01 | Shoeburyness Platform 2 | 2 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 13:03 | London Fenchurch Street Platform 1 | 1 | On time |
n/a
|
See details on departure to London Fenchurch Street |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 11:01 | London Fenchurch Street Platform 2 | 2 | 11:04 3 mins late |
n/a
|
See details on departure to London Fenchurch Street | |
| 11:03 | Shoeburyness Platform 1 | 1 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 11:31 | London Fenchurch Street Platform 2 | 2 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 11:33 | Shoeburyness Platform 1 | 1 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 12:01 | London Fenchurch Street Platform 2 | 2 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 12:03 | Shoeburyness Platform 1 | 1 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 12:31 | London Fenchurch Street Platform 2 | 2 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 12:33 | Shoeburyness Platform 1 | 1 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 13:01 | London Fenchurch Street Platform 2 | 2 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 13:03 | Shoeburyness Platform 1 | 1 | On time |
n/a
|
See details on departure to Shoeburyness |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk